SG Petch Reviews

Name: SG Petch
Rating: 4.74

4.7 Rating 5,015 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,015 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 19th March 2024

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience Staff are so friendly and helpful. Service is professional and cheerful. Highly recommend 👌 👍”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Dear Bridget, Thank you so much for your amazing 5-star rating of SG Petch! We greatly appreciate your kind words and are thrilled to hear about your excellent experience with our staff. Your recommendation means a lot to us! Once again, thank you for your fantastic review, and we look forward to serving you again in the future!

Posted 2 months ago

“Have dealt with S.G. Petch for a number of years and have a good relationship with Chris and Rob.”

Helpful Report

(Durham) - Posted 2 months ago

Dear Colin, Thank you for taking the time to rate SG Petch with 5 stars! We really appreciate your positive feedback. We are thrilled to hear that you have had a good relationship with Chris and Rob throughout the years. Thank you again for your kind words and for choosing SG Petch.

Posted 2 months ago

“After having a problem in updateding my Navigation software and left scratching my head as to why the new downloaded maps from the Kia Navigation Updated would not "initialise" I was stumped. I called into my local SG Petch in Darlington and spoke to nice chap called Scotty. He seemed very knowlegeable of Kia's software and took my SD card I had updated and said he will look at it for me . A week later I called back in to see Scotty and he explained that the "2017 software (Maps)" I had downloaded may have looked suitable for my 2015 mk3 Sorento, but was conflicting with the software on my header unit within my car he had loaded the 2018 update and hey presto...the maps loaded onto my car. Id like to thank Scotty for is help and is certainly a credit to SG Petch Darlington branch.”

Helpful Report

Posted 2 months ago

Dear Peter, Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and are thrilled to hear about your positive experience. We are delighted that Scotty was able to assist you with the issue you faced regarding your navigation software update. Thank you once again for choosing SG Petch, and we hope to have the opportunity to serve you in the future.

Posted 2 months ago

“Excellent service at SG Petch, Skippers Lane , Middlesbrough.”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Dear Geoffrey, Thank you so much for taking the time to leave SG Petch a 5-star rating. We are thrilled to hear that you had an excellent experience at our Skippers Lane, Middlesbrough location. Thank you once again for your kind words and for being a valued customer.

Posted 2 months ago

“Customer service has been excellent so far. Choosing and ordering my new Motability vehicle with Roger was a breeze. Roger was very helpful, polite and professional throughout the process and nothing was too much trouble. I felt that he was invested in helping me find the right car for my needs (unlike some garages I have visited over the years).”

Helpful Report

(Durham) - Posted 2 months ago

Dear Alison,Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words and are delighted to hear that our customer service has exceeded your expectations. We appreciate your review and for choosing SG Petch. We look forward to serving you again in the future!

Posted 2 months ago

“It was my first time getting a mobility car so I didn’t have a clue. My dealer was imran and oh I can not thank him enough. I never felt forced or anything. He was very helpful. And kept us updated on everything. I am so happy with my experience there. Massive thank you to imran!”

Helpful Report

(York) - Posted 2 months ago

Dear Zoe, Thank you so much for the glowing 5-star rating you gave us at SG Petch, we truly appreciate it! We're delighted to hear that your first experience obtaining a mobility car went smoothly. We're thrilled to have made you happy, and we'll be sure to pass your appreciation along to Imran. Once again, thank you for choosing SG Petch, and we hope to see you again soon!

Posted 2 months ago

“Excellent staff and overall service”

Helpful Report

(South Bank) - Posted 2 months ago

Thanks for your review William, we really appreciate your feedback.

Posted 2 months ago

“Excellent informative service and problems were dealt with by the dealership in a clear and organised way.”

Helpful Report

(York) - Posted 2 months ago

Dear Cheryl, Thank you so much for sharing your five-star rating. We truly appreciate your feedback and are thrilled to hear about your excellent experience with our dealership. Thank you once again for choosing SG Petch, and we hope to have the opportunity to serve you again in the future.

Posted 2 months ago

“Great service by the team at SG Petch, I'm really happy with my vehicle and the service I received.”

Helpful Report

(Durham) - Posted 2 months ago

Dear Ellis, Thank you so much for taking the time to give us your feedback. We truly appreciate your kind words and are thrilled to hear that you are extremely satisfied with both your vehicle and the service you received from our team. We look forward to serving you again in the future!

Posted 2 months ago

“Excellent service making the process of changing my car effortless”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Dear Judith, Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. We look forward to serving you again in the future and providing you with the same outstanding service that you have come to expect from us.

Posted 2 months ago

“Great freindly Service. If it wasn’t for how helpful Thomas Bardy was I don’t think I would have ended up with the purchase. Very freindly and helpful member of the team.”

Helpful Report

(York) - Posted 2 months ago

Thank you so much, William, for your glowing 5-star review of SG Petch! We truly appreciate your kind words. We're thrilled to hear that Thomas Bardy's exceptional assistance played a vital role in your purchase. We're grateful for your support and hope to continue serving you in the future.

Posted 2 months ago

“Excellent service from beginning to end. Highly recommend.”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Dear Dorothy, Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to see you again soon!

Posted 2 months ago

“I have recently bought two vehicles from SG Petch - one brand new, one used. In both cases I dealt with Shannon Condron who was an exemplary sales person - helpful, informative and pleasant - not at all the stereotype of a car dealer, used or otherwise. I strongly recommend SG Petch adn Shannon.”

Helpful Report

(Darlington) - Posted 2 months ago

Dear Richard, Thank you so much for taking the time to leave us a wonderful 5-star rating for SG Petch! We are thrilled to hear about your positive experiences with our dealership. We appreciate your recommendation of SG Petch and Shannon. We are glad to hear that we could meet your expectations. Thank you once again for choosing SG Petch. We value your support and look forward to serving you again in the future.

Posted 2 months ago

“SG Petch are reliable and very helpful. My recent purchase of a new car and the part exchange was very sucessful and went very smoothly. The salesman was very helpful and pleasant to deal with.”

Helpful Report

(Darlington) - Posted 2 months ago

Dear Eric, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that your recent purchase of a new car, including the part exchange, was a successful and smooth experience.

Posted 2 months ago

“I have always used sg petch the service is fabulous off every car salesman I've used especially Alan who couldn't help us enough great place to buy a car and I will continue to use sg petch”

Helpful Report

(Durham) - Posted 2 months ago

Dear Denise,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your loyalty and ongoing support. We are delighted to hear that you have always had a fabulous experience with us, especially with our fantastic car salesmen like Alan who always go above and beyond to assist you. We look forward to serving you again in the future!

Posted 2 months ago

“Excellent service as always.”

Helpful Report

(Richmond) - Posted 2 months ago

Dear Nigel,Thank you so much for your fantastic 5-star rating of SG Petch! We are thrilled to hear that you had another great experience with us. Thank you for choosing SG Petch, and we look forward to serving you again in the future.

Posted 2 months ago

“From choosing our car to receiving it, the experience was A* Carl who helped us all the way was great, answered all our queries, set everything up in the Seat app for us, he is an asset to your company. Thank you SG Petch”

Helpful Report

(South Bank) - Posted 3 months ago

Hi Tina, Thank you for leaving us a review, it is great to know you had a A* service. We look forward to seeing you again in the future.

Posted 3 months ago

“Staff knowledgable and very helpful”

Helpful Report

(Darlington) - Posted 3 months ago

Hi Michelle, Thank you for your review, we really appreciate it.

Posted 3 months ago

“Very friendly and helpful staff nothing is too much trouble to them.while I waiting for my mobility car to be ready I received curtesy call of them keeping me updated.”

Helpful Report

(South Bank) - Posted 3 months ago

“Very helpful staff - hassle free car purchase Common sense approach Sarah D was fantastic!”

Helpful Report

(Durham) - Posted 3 months ago

Thank you so much for your kind words. We truly appreciate your feedback and support. We are delighted to hear that our staff were very helpful and made your car purchase hassle-free. Thank you for choosing SG Petch, and we look forward to seeing you again in the future.

Posted 3 months ago

SG Petch is rated 4.7 based on 5,015 reviews