SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,344 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 14th July 2025

Megan Dobbin

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

George Williams

SG Petch 5 star review on 16th April 2025

Lauren Rafferty

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from an excellent dealership”

Helpful Report

(Middlesbrough) - Posted 3 months ago

Thank you for your amazing review! We're so pleased to hear that you had a great experience with our service at SG Petch. Our team strives to provide excellent support, and we can't wait to welcome you back again soon!

Posted 3 months ago

“Top service”

Helpful Report

(Durham) - Posted 3 months ago

Thank you for your fantastic review, Kayleigh! We're thrilled to hear that you experienced top-notch service. Our team is dedicated to providing the best possible experience for our customers, and we can’t wait to assist you again soon!

Posted 3 months ago

“Thank you to Andrew Mellanby and his staff for all support over the 10 years.”

Helpful Report

(Darlington) - Posted 3 months ago

Thank you for your fantastic review, Csaba! We truly appreciate your kind words and are delighted to have supported you throughout the years. We look forward to continuing to assist you in the future!

Posted 3 months ago

“Always helpful and support and respect finances. Help with other options.”

Helpful Report

(York) - Posted 3 months ago

Thank you so much for your wonderful review, Julie! We’re delighted to hear that you found our team helpful and supportive, especially when it comes to managing finances and exploring different options. We look forward to assisting you again in the future!

Posted 3 months ago

“Approachable staff, great customer service, great overall experience. Chris and Ashton went above and beyond”

Helpful Report

(Durham) - Posted 3 months ago

Thank you for your amazing review, Toni! We’re delighted to hear that our staff, Chris and Ashton, provided you with such approachable and exceptional service. We look forward to welcoming you back in the future!

Posted 3 months ago

“I have dealt with S G Petch for more than 30years and always bought Mazda cars for my business and more recently pleasure. I chose Mazda because they were rated the best for reliability and they have been reliable vehicles. All my cars have been good cars to drive, compfortable, economic to run and well looked after by the garage, S G Petch Ltd. I'm very pleased with my recent purchase a CX30, the drive is exceptional and the digital benefits are amazing.”

Helpful Report

(Darlington) - Posted 3 months ago

Thank you so much for your incredible review, Roland! We're thrilled to hear that you've had such a long and positive relationship with S G Petch and that your Mazda vehicles have consistently met your expectations for reliability and comfort. Enjoy your new car!

Posted 3 months ago

“Nick was very helpful giving us a good level of information to make an informed choice. Never felt under pressure at any stage. Explanations before and on deliver were very clear. Purchase and transfer of payment was easy. Very satisfied with experience”

Helpful Report

(York) - Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that Nick provided you with the helpful information you needed and that you felt no pressure throughout the process. Making things clear and easy for our customers is always our priority. We're delighted that you had such a positive experience and we look forward to assisting you again in the future! Enjoy your new purchase!

Posted 3 months ago

“Seven years ago I purchased a Kia Venga from S G Petch York who also serviced it. The car was excellent and bullet proof and never let me down. So once again, having a superb experience I turned to S G Petch for the EV3GTs A brilliant engineered masterpiece car requiring sales staff with tech knowledge. Ricky Doughty was brilliant talking me through the EV3 and the paperwork ensuring a seamless delivery process. After only just under one month of ownership I can report that the EV3 GTs is fabulous and highly recommended.”

Helpful Report

(York) - Posted 3 months ago

Thank you for your wonderful review, Gerald! We're thrilled to hear about your fantastic experience with both your Kia Venga and the new EV3 GTs. It’s great to know that Ricky was able to assist you effectively and ensure a smooth delivery process. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your driving!

Posted 3 months ago

“Great service from start to finish”

Helpful Report

(Durham) - Posted 3 months ago

Thank you for your amazing review, Jacqueline! We're delighted to hear that you had great service from start to finish. We look forward to seeing you again soon!

Posted 3 months ago

“Great customer service, both showroom sales executives and service workshop.”

SG Petch 5 star review on 24th March 2025

Helpful Report

(Durham) - Posted 3 months ago

Thank you very much for your fantastic review, Audrey! We're so glad to hear that you had a positive experience with both our showroom sales team and service workshop. We look forward to welcoming you back soon!

Posted 3 months ago

“STAFF WERE VERY HELPFUL AND FRIENDLY, NOTHING WAS TO MUCH TROUBLE FOR THEM, WE GOT WELL LOOKED AFTER WITH COFFEE WHEN WE NEEDED IT.”

Helpful Report

(Durham) - Posted 3 months ago

Thank you so much for your wonderful review, Alan! We're thrilled to hear that our staff made you feel so well taken care of and that the coffee added a nice touch to your experience. We can't wait to welcome you back soon!

Posted 3 months ago

“Excellent service staff very efficient”

Helpful Report

(Sunderland) - Posted 3 months ago

Thank you for your excellent feedback, Kathleen! We're delighted to hear that you had a great experience with our efficient staff. We hope to see you again soon!

Posted 3 months ago

“What a superb experience purchasing a car from Ryan. There was no pressure involved at all, he was informative and helpful. Did a great job.”

SG Petch 5 star review on 22nd March 2025

Helpful Report

(Darlington) - Posted 3 months ago

Thank you so much for your kind words, Wendy! We're thrilled to hear that Ryan provided you with a superb experience and that you found the process informative and pressure-free. We hope you enjoy your new car and look forward to seeing you again soon!

Posted 3 months ago

“Sg Petch Middlesbrough! I can't talk more highly about the staff, very efficient, very polite and helpful. Nothing is too much trouble ( Lewis was exceptional) They also have great cars and great deals.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, William! We're delighted to hear that you had such a positive experience with our team, and we appreciate your kind words about Lewis. We look forward to welcoming you back soon!

Posted 3 months ago

“Great service, Carl answered all my queries and was really helpful.”

Helpful Report

(Middlesbrough) - Posted 4 months ago

Thank you for your wonderful review, Kay! We’re so glad to hear that Carl was able to provide you with the helpful service you needed. We look forward to assisting you again in the future!

Posted 4 months ago

“Upgraded my car after being asked to see if I could get a deal. Callum was really helpful, made the whole process easy and I had a new car within days. This is the second time I have used this dealership and I don’t plan to go anywhere else in future.”

Helpful Report

(South Bank) - Posted 4 months ago

Thank you so much for your amazing review, Samena! We’re thrilled to hear that Callum made the upgrade process so easy for you and that you had a new car in no time. Enjoy your new car!

Posted 4 months ago

“Great Service from start to finish, nice friendly staff”

Helpful Report

(South Bank) - Posted 4 months ago

Thank you so much for your lovely review, Jayne! We’re thrilled to hear that you had a great experience with our friendly staff from start to finish. Your feedback means everything to us, and we can’t wait to help you again in the future!

Posted 4 months ago

“We found the whole process from just from looking to buying our car that the service was great friendly no pressure. Great service”

Helpful Report

(Sunderland) - Posted 4 months ago

Thank you for the fantastic review, Anthony! We’re delighted to hear that you found our service friendly and pressure-free throughout your car-buying journey. Your feedback means a lot to us, and we can’t wait to assist you again in the future! Enjoy your new car!

Posted 4 months ago

“Friendly, helpful no fuss support to help ensure we got the car we wanted.”

Helpful Report

(Sunderland) - Posted 4 months ago

Thank you for your kind review, David! We're so happy to hear that you found our support friendly and helpful. We appreciate your feedback and look forward to seeing you again in the future!

Posted 4 months ago

“Over moon with car and staff very helpful and polite”

Helpful Report

(Durham) - Posted 4 months ago

Thank you for your wonderful review, Derek! We're thrilled to hear that you're over the moon with your car and that our team made such a positive impression on you. We look forward to welcoming you back in the future!

Posted 4 months ago

SG Petch is rated 4.8 based on 5,344 reviews