Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.88

1.9 Rating 3,518 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,518 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst company ever! Quoted £180 for work before they picked up your car then told you it's over £1500 after they held your car for ransom! You can only get your car back after you paid. Then you have no idea what's paid for, you paid only because that's the only way to get your car back!! When you asked them for a copy or invoice of works, no one ever picked up calls or return mails.... Horrible experience!!!”

Helpful Report

Posted 3 years ago

“Awful service. I asked them to stop work as the quote they gave me was really high.after a service and MOT Gary the service adviser was soooo rude. He started asking me where my locking wheel nut was. Id already cancelled. He then said they had done the rear shock absorber,but you can't with out taking the wheel off. He then agreed they hadn't done it. I did get my refund for work that hadn't been done. How this company is still in business I will never know. I would never go near this garage service again. Completely un professional”

Helpful Report

Posted 3 years ago

“Took full service and paid. But later got a called which we are very quick and quiet with extra charges which is a rip-off and they didn't give a choice. Within a minute when I called back to refuse the extra prices, they said already started while we were talking on the phone so can't be stopped. It's a scam. Dishonest business. Be aware! Garages has nothing to do with them. Garages even call from their phone number. So you cannot blame the garage and garages don't get that money the company scam from you.”

Helpful Report

Posted 3 years ago

“JOKE OF A COMPANY. BEWARE THEY SCAM YOU and won’t give you your car back until you have paid. You can’t even call them. Emails take 3 working days. SCAM SCAM SCAM AVOID AT ALL COST”

Helpful Report

Posted 3 years ago

“Please never use garage they misleads you I wouldn’t give even one this company they rip off”

Helpful Report

Posted 3 years ago

“Do NOT use this garage at all! Most unreliable service I've ever seen. Booked my MOT for last week with collection. They called me to rebook it for another day, I agreed. Next time they didn't even call me at all, just not turn up. Then rebooked after I called... Next week they took my car and made me an unrealistic qoute for £1000! I asked others in the area and they quoted me half of it with urgent service. I asked them to bring my car back (still had to pay for their "service") and they declined, just told that they will bring it back at the end of the day. Without any reason. Last year they also quoted me 3 times then the normal price and didn't get my car back even on the same day. I had to call the police and only get my car back another day. Without my permission or even call me to explain. To get the details of the garage and the supervisory body's contact details took me hours! The customer service is just a parrot, repeats the same sentences, never answer to my questions.”

Helpful Report

Posted 3 years ago

“Dreadful company to deal with. Won’t return your car if you don’t agree to have the work done to pass MOT. Can’t talk to anyone on the phone. They wanted £1600 to pass MOT on a car that only cost £100 to pass last time and it’s done less than 700 miles since.”

Helpful Report

Posted 3 years ago

“Be careful from this scammers!! Never trust them ever !!!! As they caused inconvenience to me and my family beside taking money of us for a service that haven't been done as I find out by the mechanic his self when I turned up to the garage that was close to where I live and find out my car was parked in the garage all night long for nothing car was picked up at 8:00 am in morning service still haven't been done by 18:40 evening no phone number that answear the calls or even emails the next morning been told be dropped by 8:00am car still not been dropped when my wife had to go to work early morning and they still dont answear phones or anything we thought our car was stolen until i went my self to the garage and find out by the mechanic his self that they didnt come to pick up the car they are a total disaster if u value ur car never ever use this sevice and if u like to go through alot of problems go ahead and try by u will regret it they are not to be trusted !”

Helpful Report

Posted 3 years ago

“Good service, I'm satisfied with everything”

Helpful Report

Posted 3 years ago

“Paid £167.57 for full service and mot car was collected and taken at 9am for return same day. Recitals saying 1 front spring gone, needs engine flush antifreeze and brake fluid.£1,130.53. Not brought back, next day another call they say a sensor is faulty and want another £1.090. Or no mot don't use its a scam to make money very overpriced and no customer service.”

Helpful Report

Posted 3 years ago

“Hello….hope everyone who reads this, then decides not to use Servicestop, they are ignoring all calls and all emails, they promised me a full refund, yup still waiting…Please don’t use them!”

Helpful Report

Posted 3 years ago

“Have booked my car in for service and mot ,cannot get in touch with any body,they have taken money so not going to trust them with my car are all a load of cowboys lost£118 pounds on these swines”

Helpful Report

Posted 3 years ago

“Booked my polo in for a service, asked if they can also do a gearbox service as the car will be heavily used, got the car back, was in the drive then I started to use it, the gearbox was crunching, etc. took it to my local mechanic, the car now needs a gearbox, leaving me no option but to buy a new car. Do not recommend this option. Was called when it was in the garage to say I owe them £1400 for work that wasn’t needed. The car was immaculate and a good driver / runner before these cunts touched it. I called to make them aware of this and that the diesel filter was never touched nor the air filter and I was told to “fire this into an email”… I now have a near enough useless car sitting in my driveway. DO NOT USE THEM!!!!!”

Helpful Report

Posted 3 years ago

“Dishonest, expensive, works not done but still charged. No reply after get money”

Helpful Report

Posted 3 years ago

“They take your money, informing you that there is a £25 cancellation charge then tell you the garage is 90 minutes away, therefore a 3 hour round trip using your own fuel. I was then quoted "twice" the price for a job I got Halfords to quote on, but was informed I needed to collect the car as it wasn't roadworthy. They had already driven it for 90 minutes! Awful....I spoke to Gary! Wouldn't give me his surname.”

Helpful Report

Posted 3 years ago

“This company pretends to be Halfords they go onto their site and when you look you think you are dealing with Halfords but it isn’t it is servicing stop and if you cancel the service you were gonna have a charge you £25 but it is not in their terms and conditions as shown this company should be closed down immediately I have seen some of the worst reviews on this company”

Helpful Report

Posted 3 years ago

“ITS A SCAM “BEWERE””

Helpful Report

Posted 3 years ago

“SCAMMERS SCAMMERS Failed my MOT wanted over £1,000 for repairs I declined and went an honest garage and they passed my MOT did not need any repairs BEWARE It’s a SCAM”

Helpful Report

Posted 3 years ago

“Can't speak to anyone and Gary was extremely arrogant. Should not work in customer service.”

Helpful Report

Posted 3 years ago

“This company pretends to be Halfords they intercepted my call to the Halfords' site and took my money”

Helpful Report

Posted 3 years ago

Servicing Stop is rated 1.9 based on 3,518 reviews