Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,613 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't be faked by the discount! Once they got your car, you'll have to pay for pricey extra work.”

Helpful Report

Posted 4 years ago

“Where do I begin, from start to finish a terrible and maddingly expensive experience. Extremely terrible communication from both servicing stop and the garage. Was told that the total cost of repair would come to over £800, required to pass the MOT. Told the car would be returned by 6pm, never showed up, waited to here from them after exhausting all other ways to communicate. None of the phone numbers I was given worked, all my email were ignored. I called again the following morning, eventually getting through to costumer support. The garage then told me I need yet again to pay another £800, again vital work so that the car could pass the MOT. When the car was returned and I could see the MOT, turns out 3 out of the 6 things were infact advisory. Not to mention, the fuel cap that they replaced my old one with costs £5.49 on Ebay dispite charging me £180!!Use this service at your peril!!!!!”

Helpful Report

Posted 4 years ago

“SAME OLD SAME! Had a full Servuce then tried to scam me out of an additional £270! I declined and said they needed to return my car to which the lovely agent, Gary, abruptly put the phone down on me. Please avoid, as the saying goes “if it sounds too good to be true!” They’ll try their best to get you to part with more money if they can!!!”

Helpful Report

Posted 4 years ago

“This company really disgust me he. This company really disgust me! I was enticed with their cheap online prices.. plus being backed by the Dragon Dens influence. Only to be found by total cowboys! For a simple service I have paid £425! I have complained through their email system but with still no response through their five to seven working day response time. Still no response. They offered me a £10 discount to give them them a good review on Trustpilot (Which I’m sure is a breach of Trustpilot review policy) This company needs to be avoided at all costs!”

Helpful Report

Posted 4 years ago

“They picked my car up and 5.55am and delivered it back to me gone 7pm, I was very worried that I would not get my car back, I paid for my service online when booking to get more money off only to be told I had to pay extra for oil, I was not impressed and will never use them again”

Helpful Report

Posted 4 years ago

“Never use this service … scammers 100% .. they con you out of money telling you things need doing when they don’t .. charged me oil when I didn’t agree to it or they asked me if it was ok .. told me that certain things needed doing and would fix the problems then hour later would ring me to tell me something else is wrong but should of been checked in service .. they said my logbook was stamped and checked when the book was in my house … the petrol gauge computer one telling me when it came back was completely empty and told them and told me it must of been like it before hand !! they took it to a garage mikes away that I didn’t agree to aswell and customer service is awful .. phone number doesn’t work and you can never get hold of the company it’s appalling .. never use these scammers .. I will be reporting them to trading standards to as £800 bill !!”

Helpful Report

Posted 4 years ago

“This company is a scam. Do not use !! They get your car and then steal your money otherwise you do not get your car back! What seems like a good deal is not! Quoted £300 pounds with repairs over a £1000 pounds billed! You don’t get your car back unless you pay!”

Helpful Report

Posted 4 years ago

“Basically stole my car and were impossible to get hold of. WOrst company in existence”

Helpful Report

Posted 4 years ago

“This is a con. I got an email first thing on the day to say someone would contact me shortly......nothing. The guy turned up about 1000hrs and said he was taking my car to a garage in Rugby.....a 50 mile round trip. Got a call later saying I was due for an engine flush and when I said I thought replacing engine oil is included in the interim service he told me it wasn't. He also said that the brake fluid needed replacing so I had to pay another £135 on top of the service charge. I noticed that the driver had even reset my milometer and suspect it was so I didn't know how far it was driven. A bit stupid on the basis he used a quarter of a tank of fuel. I feel that any garage that associates with them is condoning what they do. The first thing the return driver said was dont blame me I'm just the driver and told me stories of complaints that others had made to him. He also said that Rugby is relatively short compared to some he does.”

Helpful Report

Posted 4 years ago

“I was quoted extra £358 extra by Gary for my car when I refused was told I had to pay £30 for special oil I refused he sent text stating I consented to it. I still refused and yet to get my car back. They are scammers people don't use them.”

Helpful Report

Posted 4 years ago

“Beware! The price you are quoted is very misleading. In my case - a 2 year service on 2.0D Focus - I wasn’t expecting to be charged an additional £80 for the brake fluid change that is part of the routine 2-year service. I was also charged extra £30 for the synthetic engine oil required. They would have known exactly what spec and age my car is with knowledge of my reg number. Should quote a genuine price for the ‘full service’ they advertise. I will not be using Servicing Stop again. I haven’t yet been able to contact them by phone, on-line chat or email to discuss my issues. Ignoring everything so far.”

Helpful Report

Posted 4 years ago

“AVOID! at all costs... its all I can say... they will keep your car until you pay for whatever they want to charge..”

Helpful Report

Posted 4 years ago

“Avoid at all costs I was warned by a close individual to the company serving stop would phone and say you need this and that. I payed 126 from 146 pay early and we take 20 pound off. On the phone she said you won't pay anything else. I then receive a phone call with a bill if pollen filter and other bits were to be done and it came in at £436. I told them to f*** off and return my car. Will never use them again make sure you pass this message around.”

Helpful Report

Posted 4 years ago

“Absolutely worst company. 2021 the garage didn't show up, and I contacted servicing stop to be told the garage was closed! They offered a free service and mot the following year, to restore my faith..... And, they didn't show up. I had to contact servicing stop.... To be told the garage was too busy. It was re scheduled that week..... No show again!!! Been trying to get compansation, but they no longer have a phone line.... Probably too many complaints.”

Helpful Report

Posted 4 years ago

“Unauthorised work done and had no choice to pay , be careful people they Will carry out work without your permission and tell you it’s in the small print”

Helpful Report

Posted 4 years ago

“Never again!! Two reasons, they charged a lot more than I agreed to, this seems a common complaint. Secondly my car was not delivered back to me until 3pm the next day. I tried to resolve via email as you can't seem to contact them by telephone. They did not reply. Terrible customer service.”

Helpful Report

Posted 4 years ago

“I was bled dry last year with a service and MOT on a diesel Focus that had done 7000 miles between MOTS costing almost 2k. Having had 2 good experiences previously with this company I gave them one last chance only to receive a bill for over £700. I was charged £135 for one budget tyre! I won't be using them again.”

Helpful Report

Posted 4 years ago

“Total scam! Avoid! Booked a FULL service for £95, car is in great condition and already passed MOT. They called me to say it was going to cost £450 to get the car back, they charge you for all the things it advertises as being included in the service. Break fluid top up etc- £88! They even wanted to charge me £24 for a new washer which would have cost them 3p! Even though they collect and drop your car off you are still so much better off if you just take your car to a local garage you trust. This is a business built on upselling things you don't need and scaring you into paying 4x what you originally agreed or you can't get the car 'released' back to you. How they haven't been prosecuted I don't know!”

Helpful Report

Posted 4 years ago

“Total failure to communicate and just blamed garage for everthing”

Helpful Report

Posted 4 years ago

“I have been driving 50years and always had a car. I have never paid £435 for a service before. I have been conned. I booked this thinking a full service on a 3 year old car with only 15000 miles on the clock would cost me around £100 but NO. I get a call to say it needs a lifetime fuel treatment and a lifetime engine flush - what exactly is this? Completely unnecessary I’m sure. But I was caught off guard and the man talked the talk. I also had to pay before my car was returned. I thought I was trying to save some money. I will NEVER use this service again. Be WARNED”

Helpful Report

Posted 4 years ago

Servicing Stop is rated 1.9 based on 3,613 reviews