Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,625 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like many of the other reviews I have read. Wish I read these before I booked with them. Never again. Booked with them day before mot run out, they cancelled and did it 2 days later. Booked for service and Mot seemed like a good deal. Rang me to say it failed the. Quoted me over 300 plus vat for Flexi exhaust, then 20 for side light bulbs lol. Then read discs and pads for 395 plus vat. On the failed mot sheet says nothing about exhaust or bulbs. I’ve taken it elsewhere all to be done and mot’d for under 100 quid. But before I got my car back had to pay 30 quid for disposing of the oil but you already pay £7 for that on the original invoice. Con artists avoid”

Helpful Report

Posted 5 years ago

“AVIOD AVOID AT ALL COSTS!! They are cheats! They should be struck off!! Do not use this company, they will cheat you out of £££££ They took £1200 for a simple service and said my brake pads and discs needed changing when they were only recently changed. They never even changed them. There was no evidence of them being new. I asked them to fix some trim on my door and they didn't even do that. There is no evidence that they have done Anything to my car. Please stay well clear of this Terrible Company.”

Helpful Report

Posted 5 years ago

“Avoid like the plague. Attractive initial quoted prices are just loss leaders, wait till you're hit with a potential bill 5 to 10 times the original amount. Not to mention that the cowboy outfit of a garage they arranged ruined my car resulting in a total loss! In my opinion they should not be permitted to trade.”

Helpful Report

Posted 5 years ago

“You never deliverd my car back that night special oil and flush then they said a system check £70 nothing wrong just mot 5 days ago deliverd the next day with engine malfunction light on driver said it was OK not to worry about it take it for a run it will clear tried to ring but no answer total scam special engine oil 5w40 can buy in Wilkinson keep well away people”

Helpful Report

Posted 5 years ago

“They were meant to pick up on said date, that didn’t happen got a text after an hour trying to reach them on phone with no luck, their service bot also useless. Cancelled eventually after they said they could make another appointment 20 days later.. money that was pending has now been taken for a service that hasn’t happened. Hopefully it will be refunded or legal action will have take place which is a lot of hassle for small money.. should of read more of the reviews.. don’t use!!”

Helpful Report

Posted 5 years ago

“Appalling company. DO NOT USE. Failed the MOT on minors but quoted £1,000 to repair and re-MOT the same day. After negotiating got the repair price down to £300 which I still refused. Aggressively tried to convince me to get the repairs done with them, very pushy, when I told them my own mechanic would deal with minor repairs they put the phone down on me. Then received a call back from another staff member who again was very pushy. Told me they didn't know how they'd get the car back to me as it had failed it's MOT, however the MOT doesn't run out for another 3 weeks! Finally they said they'd return my car but that I couldn't drive it as it was dangerous, it's not. Steer well clear of this company, total scammers!”

Helpful Report

Posted 5 years ago

“IF YOU ARE READING THIS TO JUDGE THIS ONLINE RETAILER FOR YOUR CAR SERVICE PLEASE PAY ATTENTION. DO NOT APPROACH THEM. PLEASE DO NOT JUDGE ON NUMBER OF GOOD AND BAD REVIEWS. I had my car for MOT and service and on failed MOT they called me but already did service !! They changed oil without even asking me. The repairs they quoted was 4 TIMES HIGHER than normal price. The person who was calling to get MOT fixed was very aggressive and has constantly tried pressurized sale. They threatened not to release vehicle until I pay the price for oil change they did without my consent. They even sent me an email that I approved it. PLEASE DO NOT APPROACH THEM OR YOU WILL regret seriously. Even after you write customer service they will try another pressurized sale !!!! It is outrageous ! PLEASE STAY AWAY for GODS sake. They are really worst business.”

Helpful Report

Posted 5 years ago

“Do not use!!! Booked in for service (disclaimer the garage they booked me in with were great) got a phone call later in the day saying your service is done but you need 3 or 4 more things doing. The guy who picked up my car warned me they would do this and do not fall for it (again the actual garage doing the work were great) he backed down when I said I was a mechanic myself so I don't need all this work. They then said you need special oil which you have to have and we can't release your car until you pay us for that so proceed to charge me another £30 quid. Should have read the reviews myself draw you in with a cheap price then try either sell you work you don't need or hold your car as ransom unless you pay. AVOID”

Helpful Report

Posted 5 years ago

“Whilst upfront price appears cheap, it is too good to be true. Operators lied when they said the garage was an MOT centre - it was not. Car failed MOT and the prices Servicing Stop quoted for repairs were exorbitant. e.g. £225 plus Vat each for 2 front coil springs, £386 plus vat to release and change brake cylinder. I refused and asked them to deliver car back. Luckily, the garage contacted me directly and I got all the work done for £375 plus VAT, instead of £1,000!! Servicing Stop are ripping off customers - I had a lucky escape.”

Helpful Report

Posted 5 years ago

“Should be no star option for this cowboys”

Helpful Report

Posted 5 years ago

“Booked for car service Tuesday morning paid to save £20. No one collected my car as arranged. Call from service stop saying driver was off sick. Rearranged for Thursday today no call no show so i drove to garage an had to wait with car for up to 2 hour's while car got service. Service stop tried to charge me £25 for specialized oil as well as £85 they had already taken on booking. Glad i took the car myself. Will be avoiding this company.”

Helpful Report

Posted 5 years ago

“I WOULD SUGGEST NOT TO USE THIS COMPANY even though they give very cheap initial quote for MOT and Servicing. Call centre person mentioning himself as service advisor named Josh K called and was talking very arrogantly. Also was very much pushing to get extras which I clearly denied. But Josh was not ready to listen and told me abusively saying "you do not understand and you are not a mechanic, etc" also asked me picking my car myself from the garage and not going to do any work, etc. Finally when I still did not agree to accept additional work and charges, he disconnected the call. This is very abusive and not accepted. Forced me to get specialist oil in the car even though I denied multiple times. I ended up paying for it as I needed car done and back. All in all very bad impression and will never recommend irrespective of how nice initial deal seems.”

Helpful Report

Posted 5 years ago

“Servicing Stop chose to use MAS Nottingham. Did they vet vet them before hand? If they did then maybe I would still have my sat nav. Stealing is part of the service I guess. If you value your car and contents then look elsewhere.”

Helpful Report

Posted 5 years ago

“DO NOT USE THESE!! Booked my car in, it got picked up on Wednesday morning it’s now Thursday and still not back, had a phone call Wednesday morning saying I need new break pads and it will cost £900 then I told him I will go somewhere else he put the phone down and I was trying to call all day and night and no answer. Spoke to the garage and service stop this morning and there both blaming each other and still no answers why my 17,000 Mercedes isn’t back. Absolute joke never again”

Helpful Report

Posted 5 years ago

“STOP - DO NOT USE THESE RIP OFF COWBOYS ! Booked in MOT & Interim Service where MOT failed with few items. I did my homework ensured my tyres were changed via QuikFit. I had the guy do review if anything needing doing as MOT was coming up - nothing came up and said it was fine. I was shocked to discover MOT failed with REMOVE & REFIT: SPRING/TORSION BAR. Was held hostage to steep charge of just under £300. Reluctantly I had to pay. When I looked at my car there was no such work done. I am still waiting on my complaint. STAY CLEAR OF THIS COMPANY.”

Helpful Report

Posted 5 years ago

“I feel the cost was too high for battery and oil change and the service was not good. One of the reverse lights was not working even though I had mentioned it when the car was picked up and it was not fixed. And also when I was having conversation with Josh K one of the servicestop operator who is taking care of my case was so rude and not even listen to me what I was saying and kept saying he was busy and was threatening me whether I will be paying the money now or I will not get my car back. I never expect this kind of threat or rudeness from servicestop service. I did ask to speak with senior management or staff when all this happened but Josh K was threatening me that he is the only one with whom I can speak no senior to talk and was threatening me to pay now immediately else I won't get my car back. Gone through so much pain and had a stressful day on the service day.”

Helpful Report

Posted 5 years ago

“Wildly inflated prices, hold your car hostage, do not do the job properly, scammers, pressurised selling techniques. AVOID AT ALL COSTS. An MOT which should cost £150 became a bill of £900”

Helpful Report

Posted 5 years ago

“Avoid Avoid Avoid Wouldn’t give any star’s, absolutely shocking. Picked up late yesterday for service and mot, then had phone call to say it failed and to fix it would cost £840, I said I’d get a second opinion, but they wouldn’t release my car. In the end I told them to do the work on it, he told me we’ll send photos of the work, no photos and my car still has not been returned back to me. Can’t get hold of anyone. It’s joke”

Helpful Report

Posted 5 years ago

“Extraordinarly bad. Impossible to get hold of on the phone, didn't turn up on the booked day, impossible to get a refund, and if you do go ahead they fleece you for any additional work needed. Cut out this incompetent, outdated middle man and just use a local garage.”

Helpful Report

Posted 5 years ago

“Couldn't get away with giving no stars. Booked and had confirmation of service for 2.9.21. On 1.1.21 received an email with different date on. Didn't turn up on due date. Spent over an hour holding on phone to speak to someone. Gave up. Had read reviews on their website. Wish I had looked elsewhere to see what a terrible company they actually are. So glad I didn't pay upfront. Do not use this company”

Helpful Report

Posted 5 years ago

Servicing Stop is rated 1.9 based on 3,625 reviews