Septimus Spares Reviews

Name: Septimus Spares
Rating: 4.84

4.8 Rating 994 Reviews

98 %

of reviewers recommend Septimus Spares

Company Reviews

Metrics

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“The correct part arrived within 24 hours! Great service, would definitely recommend!”

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“I found the original spare which would have paid half more here in Finland!”

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“The parcel arrived on time. I have not fitted it yet but I am sure it will be okay.”

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“Fantastic service over the telephone, confirmed I had ordered the right parts”

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“Always a good range of parts quickly delivered.”

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“Tried a few companies looking for spares for our aging karcher floor scrubber and your company was the only one to reply and have the parts in stock. Once ordered they arrived a few days later. Excellent service, well done!”

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“It provided the parts I needed in the time stated.”

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“THANKS FOR QUICK DELEVERY. but the part you sent was not right. can i return it thanks G Wildman.”

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Dear Mr Wildman, We are happy to refund parts if they are incorrect. Please see our website for details of how to do this: https://septimus-spares.co.uk/information/troublefree-returns/ If you would like help finding the correct part our experience parts team would be happy to assist. Please call 0845 853 0217. Kind regards, Pauline

“The item I wanted was extremely hard to identify yet the assistant at SS was helpful and endlessly patient. We managed to locate the "bit" and it was duly sent. It cost £3.43, and most of that was postage!”

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“Very efficient, and great value”

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“Delivered in good time. Part exactly what I wanted.”

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“Fast.thanks”

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“Fast and efficient service”

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“Very helpful, I was able to ask simple questions without feeling stupid. I got exactly what I wanted and the delivery was here when expected. Excellent overall service. Nice to get this these days. It is not common.”

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“Parts fitted as it should and arrived on time”

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“Very quick , kept you informed of progress and good price.”

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“We would buy from again, I would recommend”

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“Excellent person on web chat ensured the right part was found and then it was delivered very quickly and fits perfectly.”

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“I enquiries about a spare I was unsure of and my query was dealt with very knowledably and spare part arrived within2 days. Perfect great easy service”

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“Very efficient and fast service..”

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Septimus Spares is rated 4.8 based on 994 reviews