“Tried a few companies looking for spares for our aging karcher floor scrubber and your company was the only one to reply and have the parts in stock. Once ordered they arrived a few days later. Excellent service, well done!”
Dear Mr Wildman,
We are happy to refund parts if they are incorrect. Please see our website for details of how to do this: https://septimus-spares.co.uk/information/troublefree-returns/
If you would like help finding the correct part our experience parts team would be happy to assist. Please call 0845 853 0217.
Kind regards,
Pauline
“The item I wanted was extremely hard to identify yet the assistant at SS was helpful and endlessly patient. We managed to locate the "bit" and it was duly sent. It cost £3.43, and most of that was postage!”
“Very helpful, I was able to ask simple questions without feeling stupid. I got exactly what I wanted and the delivery was here when expected. Excellent overall service. Nice to get this these days. It is not common.”
“I enquiries about a spare I was unsure of and my query was dealt with very knowledably and spare part arrived within2 days. Perfect great easy service”
