Septimus Spares Reviews

4.84 Rating 869 Reviews
97 %
of reviewers recommend Septimus Spares
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
I've received this email to review my purchase before I have received it, although previous purchases have been ok and about the correct price and wil continue to buy as long as the price is competitive
Hi Philip, Thank you for your purchase, we're sorry to hear it hasn't arrived yet, as it left us on the 10th March via Royal Mail. Unfortunately it looks to have been caught up in the Royal Mail COVID delays (some areas are still suffering with this due to staff shortages) The review email is auto generated once the goods have been marked as dispatched on our system. Kind Regards,
Terrific sales experience. I was very concerned that I may not get the correct part, but all is well. Particularly useful was the option to download a parts manual during the purchase. Proved to be indispensible. Thank you Only 4 stars because it didn't arrive when promised.
Very quick and efficient company to deal with. Information supplied on the website helped me to select the correct parts first time, even though there were several versions of the same product. Price was competitive. Overall a good experience and shall use them again.
So far so good ... not received our order yet
After sending the wrong part, I spoke on the phone, and the correct part was sent out straight away.
Slight hiccup with the order but resolved cheerfully and efficiently.
Clear description of product and promt delivery.
Correct parts quickly delivered just the ticket
Easy to understand website Sorted quickly & delivery on time They are on my spare’s list for the future Thanks Mel
I ordered the wrong part which was not a good start. I received a call from Septimus and they helped me out. I wasn't sure on the part I needed as no picture. I was advised and hopefully new part will arrive soon.
Packaging could have been better as it was received as damaged/torn outer covering but luckily the goods were undamaged.
Excellent
Excellent and very efficient service at a competitive price.
Quick delivery and good on-line chat
Very good came quickly
It was lovely and easy to work with Septimus. I received my product on time. However the delivery guy was a bit rude he expect everybody to speak English
Didn’t receive yet pls give courier details. Nazih
Good professional service, fast delivery.
quick delivery
First class help line, with speedy delivery
Septimus Spares is rated 4.84 based on 869 reviews