Septimus Spares Reviews

Name: Septimus Spares
Rating: 4.84

4.8 Rating 994 Reviews

98 %

of reviewers recommend Septimus Spares

Company Reviews

Metrics

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Septimus Spares 1 star review on 6th June 2023

Graham A

Anonymous

Anonymous // 01/01/2019

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“Septimus Spares is my "Go To" place for any spares! Parts are always in stock, easy to navigate/order on the website, followed by quick delivery too!”

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“I have used this company on two ocations and have found them very helpful,and friendly,my parts i orderded were with me the next day so the down time was minimal so thank you so much,we will be using you again when needed.”

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“Purchased a Sthil spare part for pressure washer and paid for priority delivery. However, had to call as delivery was definitely not “Priority”. Cannot fault the chap I spoke to as he admitted that there had been issues with despatch due to staff holidays and stated that he would arrange for a refund of the Priority postage, but he was unable to process it himself. The refund payment was made a few days later. In all, disappointed at the delay in processing the order but they were honest as to the reason for the delay so am prepared to give the 5 Star rating.”

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“Does exactly what it says on the tin ;-)”

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“Exceptional service. Two day turnaround on my order and they were cheaper the the manufacturer. Will definitely be using again.”

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“Ordered two items and received them the following day items where new with part numbers”

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“Excellent Service and at a good price...Highly Recommended.Thank You !”

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“Web site good able to order on line and received next day. Would deal with your company again. Regards Jim.”

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“Service was good and fast delivery, only issue was the item I needed was shown as on back order, which might of stopped me ordering then it arrived within a few days?”

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“Competitive price Availability of item. All good.”

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“Kept me informed about delivery. Was here when they said it would be and the part ordered was a perfect fit.”

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“Great service”

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“very easy and quick to purchase the part I required. Comms where great and quick responses to my questions.”

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“Needed a spare part for my karcher jet washer. Excellent service and product.”

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“**Review of Parts Supply for Karcher K4** I recently had the pleasure of dealing with the parts supply team for my Karcher K4, and I must say, their service exceeded all my expectations. From the outset, the process was smooth and efficient. The online catalog was well-organized, making it easy to find the exact parts I needed for my pressure washer. What truly stood out, however, was their exceptional after-sales service. After placing my order, I received a confirmation email almost immediately, followed by regular updates on the shipping status. The parts arrived promptly and were exactly as described, fitting perfectly into my Karcher K4. When I encountered a minor issue during installation, their customer support team was incredibly helpful. They responded quickly to my query and provided clear, step-by-step instructions to resolve the problem. The representative I spoke with was knowledgeable and courteous, ensuring that I was fully satisfied with the outcome. In an era where good customer service can be hard to come by, the parts supply team for Karcher K4 stands out as a beacon of excellence. Their dedication to ensuring customer satisfaction is evident in every interaction, from the initial purchase to the follow-up support. I highly recommend them to anyone in need of parts for their Karcher equipment. Five stars all around!”

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“Excellent quick service”

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“Great website ,sourcing your part and to get the assembly diagram of your karcher washer which was very helpful. The part solved the problem with the karcher washer and the parts are good quality .”

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“Fast , efficient and the part worked perfectly!”

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“Very professional, good communication and excellent service, everything as promised.”

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“Fabulous company, very informative, answered my questions within an hour and same day! Customer service second to none and extremely quick delivery! Pleasure to deal with!”

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Septimus Spares is rated 4.8 based on 994 reviews