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Sensu Reviews

4.8 Rating 191 Reviews

97 %

of reviewers recommend Sensu

Company Reviews

4.8

Based on 191 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Sensu 5 star review on 24th April 2019

Sensu 5 star review on 17th January 2019

Sensu 5 star review on 18th August 2018

Sensu 5 star review on 14th July 2018

Anonymous

Anonymous // 01/01/2019

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“The service has been excellent. The only negative I have is the lack of evening appointments available when you’re due for your next visit. Appointment times were slightly unsociable for the journey I had to make to the practice. Very pleased with the outcome though! Thanks!”

Thank you, Ifran :) We appreciate your feedback and will take this on board.

“Excellent service and even better team. My whole journey ran smoothly and easily. I was kept up to date throughout my journey and well informed about all the procedures. I would highly recommend this place! Also, it is very clean and well maintained which is a major plus. Very happy with my results :)”

Thank you, we're so pleased to hear that you had such a positive experience :)

“Very friendly staff, accommodating, and helpful. Very happy with results :)”

Thanks, Kieran :)

“Extremely friendly and professional service. Was always made to feel at ease and kept informed with every step of the process. Excellent results at the end of my treatment.”

Hi Rebecca, thanks so much for your lovely comments :)

“Very thorough and clear process; made me feel at ease over any concerns that I had. I didn't feel pressured to take up the treatment after my initial consultation. The receptionists always ensured that I was given an appointment time that was suitable-tricky as I am a teacher! Very happy with the results of my teeth.”

Hi Rebecca, thanks so much for sharing your experience. It was a pleasure having you as a patient :)

“You were punctual with appointments and offered me great customer service.”

Thanks so much for your kind feedback :)

“Very polite staff who were always able to fit me in even though I could only do very specific dates and times”

Thank you, Darcey - we're glad we could accommodate you :)

“Completely changed my smile! I hated the front 2 of my teeth and now I can smile in confidence. Thanks to the amazing staff for all their efforts! :)”

Hi Zaynab, thank you for your lovely feedback – so glad we could help :)

“Understood exactly what I wanted done to my teeth. Great communication and excellent care given by all the staff in Sensu.”

Thank you, Jade – it's been a pleasure providing your treatment :)

“It changed what I was unhappy about, and I'm glad I chose Sensu to deliver results.”

Thank you, Shukri :)

“Sensu was amazing! The clinic is always well kept and welcoming. The staff and dentists are so lovely and friendly and always explained the procedures or treatments they were carrying out. I have never had so much confidence in my smile since finishing my journey with sensu. I no longer cover my mouth when I laugh and in every picture my smile is from ear to ear! I can't thank them enough!”

Thank you, Jannah! Your new smile is well deserved. It was a pleasure to provide your treatment :)

“So quick and efficient. No trouble at all and that makes a big difference. No stress.”

Thanks, Alice :)

“Feel much more confident to smile now. Especially happy with the way they shaped my teeth”

Thanks for your kind feedback, Nathan :)

“I couldn't be happier with the results! Following some serious concerns with the health of my gums and teeth, I did some research and came across Sensu as a recommended practice. From my first consultation with Dr Vishal Shah to my most recent session with Dr Krupal Shah, I have received a professional service from the whole team. I have been with Sensu coming up to a year now, and every consultant I have worked with has taken great care of me and provided me with advice and guidance through each session. I was a little sceptical about getting Invisalign; however, they were the best choice for me regarding lifestyle - I was able to wear these discreet braces with confidence. I recommend this for anyone looking to get that perfect smile. It is worth the cost and team make it a natural process. Thank you team Sensu for helping me gain my confidence and for taking care of me. You have educated me on how to take care of my gums and teeth moving forward, and I will no longer dread going to the dentist.”

Dear Trupti, thank you so much for your kind words. We're very happy to hear that you had such a positive experience :)

“Very efficient, professional and helpful staff. Everything thoroughly explained, so I knew what to do and when. At every stage I felt supported and well informed. Very happy with the result. I had discussed Briefly additional work on two teeth needed, would be grateful if doctor could call me to discuss prices and when this work could be done. My number is XXXXXXXXXXXX.”

Dear Sandra, thank you for your kind review. If someone hasn't been in touch already they will be very soon to discuss further treatment :)

“a year ago Great experience here at Sensu. The team made me feel very welcome and treated me kindly. I felt quite apprehensive at first but was put at ease quite quickly. The service I received during my treatment has been exceptional! Highly recommended.”

Thank you, Sanjay :)

“Great result Team at Sensu were great Shall be using Sensu again for further treatment”

Thank you, Marie :)

“Thank you Dr Sarah Macdonald you are the best dentist always take a good care of me for the past two years never rush. I really love you. And Dr Krupal Shah very focus in details. Absolutely recommended for anyone who looking the perfect smile.”

Thank you so much for your kind feedback :)

“I chose to have Invisalign treatment after having braces as a teenager and not wearing my retainers. I left it till I was getting married to sort it out and now completing treatment at Sensu, I only wish I had done it sooner as it has given me more confidence to smile. I have nothing but praise for Dr Krupal Shah and his team. They've also helped me overcome my fear of dentist.”

Hi Anita. That's lovely to hear, thank you very much for your feedback :)

“They make you feel really comfortable and adhere to all your needs, 10/10 would recommend for anyone looking for dental treatment! Thank you to the team :)”

Thank you, Frohar! We're delighted to hear that you had such a positive experience :)

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Sensu is rated 4.8 based on 191 reviews