Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,518 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 30th March 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Belfast London used for almost 10 years good service”

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Posted 2 years ago

“Have used sendmybag a few times over the years and it’s never let me down, will use again when I next need to send something.”

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Posted 2 years ago

“I have used the services of send-my-bag a few times and each time I have been delighted with the service both from the administration staff and the expediency of the deliveries.”

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Posted 2 years ago

“Have used Send my Bag for several years now. We cruise and sail from Southampton. Our luggage is uplifted from home and delivered to our pre-cruise hotel. On the return journey we drop off luggage at hotel where it is uplifted for return journey. Means we can travel home by train with no luggage. Bliss for two pensioners. Well done Send my Bag. Will be booking service again for next Summer's cruise.”

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Posted 2 years ago

“What a great service. We have used it many times and no issues whatsoever. Really good.”

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Posted 2 years ago

“Using Send My Bag has been a game changing for me and my friends. We travel to France for around a week to volunteer in Lourdes. Sending our cases ahead takes the stress out of having to carrying and travelling from to London with heavy suitcases and there’s no last minute stress worrying last minute about have we got everything. It is also great value for money compared to airline charges. #stressfree #happystarttotrip”

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Posted 2 years ago

“Always reliably prompt snd go tje extra mile in customer service😁”

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Posted 2 years ago

“Efficient,easy service”

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Posted 2 years ago

“Extremely fast. Easy to use. Reliable. Frequent tracking updates and arrived extremely fast when shipped from Australia to England.”

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Posted 2 years ago

“Excellent service, beats booking a bag on flight.”

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Posted 2 years ago

“Had a perfect experience. Carried my suitcase to Italy, where it was picked up, on time. I put a hold on the bag, to deliver 10 days later, and it arrived exactly when and where it needed to be Customer service was excellent, very helpful!!!!”

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Posted 2 years ago

“I had some luggage left abroad. It was so easy. Fast, safe, simple and very reasonably priced. The agents provided helpful advice every step of the way. I could see where it was across the whole journey giving me peace of mind. Will definitely use again!”

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Posted 2 years ago

“Never a problem with domestic or international shipping.”

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Posted 2 years ago

“Super efficient”

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Posted 2 years ago

“Excellent service! I sued Send My Bag from Abu Dhabi to Ireland with absolutely no issues.”

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Posted 2 years ago

“Super easy and accommodating, esp when changing pick up dates”

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Posted 2 years ago

“A very proficient, friendly service throughout. Pick up and delivery as promised and customer service helpful. I will have no hesitation about using Send My Bag again next year.”

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Posted 2 years ago

“Hassle-free!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,518 reviews