Send My Bag Reviews

4.8 Rating 1,099 Reviews
95 %
of reviewers recommend Send My Bag
4.8
Based on 1,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
What a great service. We have used it many times and no issues whatsoever. Really good.
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Posted 6 months ago
Using Send My Bag has been a game changing for me and my friends. We travel to France for around a week to volunteer in Lourdes. Sending our cases ahead takes the stress out of having to carrying and travelling from to London with heavy suitcases and thereā€™s no last minute stress worrying last minute about have we got everything. It is also great value for money compared to airline charges. #stressfree #happystarttotrip
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Posted 6 months ago
Always reliably prompt snd go tje extra mile in customer servicešŸ˜
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Posted 6 months ago
Efficient,easy service
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Posted 6 months ago
Extremely fast. Easy to use. Reliable. Frequent tracking updates and arrived extremely fast when shipped from Australia to England.
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Posted 6 months ago
Excellent service, beats booking a bag on flight.
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Posted 6 months ago
Had a perfect experience. Carried my suitcase to Italy, where it was picked up, on time. I put a hold on the bag, to deliver 10 days later, and it arrived exactly when and where it needed to be Customer service was excellent, very helpful!!!!
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Posted 6 months ago
I had some luggage left abroad. It was so easy. Fast, safe, simple and very reasonably priced. The agents provided helpful advice every step of the way. I could see where it was across the whole journey giving me peace of mind. Will definitely use again!
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Posted 6 months ago
Never a problem with domestic or international shipping.
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Posted 6 months ago
Super efficient
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Posted 6 months ago
Excellent service! I sued Send My Bag from Abu Dhabi to Ireland with absolutely no issues.
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Posted 6 months ago
Super easy and accommodating, esp when changing pick up dates
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Posted 6 months ago
A very proficient, friendly service throughout. Pick up and delivery as promised and customer service helpful. I will have no hesitation about using Send My Bag again next year.
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Posted 6 months ago
Hassle-free!
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Posted 6 months ago
Excellent service
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Posted 6 months ago
Excellent service
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Posted 6 months ago
The system works really well.
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Posted 6 months ago
Efficiently arranged for my boxes to be sent from the US to the UK!
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Posted 6 months ago
The service was super efficient and the instructions were clear! All my bags arrived home quickly from England to the United States. I would definitely use them again!!!
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Posted 6 months ago
I was very happy with the help I needed to get through the paperwork. It made the difference. I am going to book Send My Bag again when I leave Europe because of the customer service. Thank you so much!
Send My Bag 5 star review on 26th October 2023
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Posted 6 months ago
Send My Bag is rated 4.8 based on 1,099 reviews