Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,607 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really good service at a competitive rate My only issue is the the return documents are not available at the same time. This means it can be difficult to print them while away.”

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Posted 10 months ago

“Great staff and been so reliable!”

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Posted 10 months ago

“It was excellent and very easy. Any questions I had were quickly answered and I felt supported during a very chaotic period moving countries.”

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Posted 10 months ago

“Very quick and efficient service”

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Posted 10 months ago

“Great Service. Always on time and great quality/price ratio. 5 years I am using Send my Bag and I will keep using their service.”

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Posted 10 months ago

“The service was efficient and the customer service people helpful.”

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Posted 11 months ago

“Excelent Serive, just what you need to make getting personal affects back easily and without duty!”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Excellent service. Used 5 times for sending stuff to Abu Dhabi. Will continue to use this service.”

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Posted 11 months ago

“It made my arrival to europe for my master way easier. It gave me the option to visit cities before arriving at my destination.”

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Posted 11 months ago

“Worked well for within EU sending !!”

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Posted 11 months ago

“Everything ok”

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Posted 11 months ago

“I was very happy with the service and thought it was very cost effective. It would be much better if you could give a time slot for the collection, to hang around all day waiting for the courier is difficult when you’re working.”

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Posted 11 months ago

“Great service. Comptative rates, good clear instructions before collection. Collection was on time . Tracking kept up today and it was delivered on correct day. All in all an excellent experience. Will 100% use again in future”

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Posted 11 months ago

“Je suis très satisfaite de vos services. Merci.”

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Posted 11 months ago

“Excelent service. Straight forward not much fuss. Good value, bag was undamaged and arrived in very good time. The only negative was that I found having to wrap a holdall such a waste of materials, however, I do understand the reason.”

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Posted 11 months ago

“I've used Send My Bag twice now, and it's always been very easy, affordable and efficient! The website is thorough and easy to fill out, and then your bags are picked up on the chosen day and sent quickly to their destination.”

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Posted 11 months ago

“Picked up on time and quickly delivered”

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Posted 11 months ago

“I had some problems with which location my suitcase would be picked up from but the customer service team were fantastic and were amazing help, and even sent me some extra information about attaching the forms without the send my bag specific ones, and it came just exactly as it was sent. Would definitely recommend!”

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Posted 11 months ago

“Brilliant service, easy to use and price was less than I thought it would be. I was tracked and updated of my bags frequently and they arrived quicker than anticipated”

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Posted 11 months ago

Send My Bag is rated 4.8 based on 1,607 reviews