SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 478 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 478 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 234 4665

Email:

support@segbo.co.uk

Location:

United Kingdom

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic purchase for our 8 year old son. He loves it. Even when he can't get outside he can zoom about the living room on his Segway. Fantastic, especially during this time”

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Posted 3 years ago

“Absolute brilliant customer service And good back up service”

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Posted 3 years ago

“We bought two Segways and go-kart attachment from Segbo. They have provided endless hours of high end fun for our two children. I have seen other Segway models that seem to be requiring recharging every few minutes – not the case here. These models were robust, easy to use, and the envy of our village; we even go to the local shop on them !”

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Posted 3 years ago

“Great product, my kids love it!!”

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Posted 3 years ago

“Brilliant customer service, brilliant product!! my son is delighted with his segbo I will be ordering another for my other son”

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Posted 3 years ago

“Perfect my son loves his segbo & cart no complaints delivery was on time highly recommended thank you .”

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Posted 3 years ago

“Great customer service, reply’s to my emails nice and quick! Great quality board, delivered before date stated very pleased with everything”

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Posted 3 years ago

“I pressume automated emailed spoiled my service, was told item wouldn’t fix, then recieved email to pay for a fix. Payed the money to be told it them wouldn’t fix again. In the end money returned no hassles , just a total mix up through the repair assessment.”

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Posted 3 years ago

“Jason Banks My daughter Elizabeth has wanted one for over a year. My only problem with a product is keeping her off it in the house.”

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Posted 3 years ago

“Our segbo purchase was the best we made. The product is amaizng. Its easy to assemble, hours of fun and fantastic quality compared to some of the cheaper brands we've seen. We are so pleased with our purchase. We now have two and will be buying an additional two for our two daughters.”

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Posted 3 years ago

“Absoulte excellent service and a great product”

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Posted 3 years ago

“The price and delivery where great. Had a problem with the segbo so emailed the team and they got back in touch quite quickly and solved the problem. My son loves his Segbo just a shame the weather hasn’t been great to take it outside”

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Posted 3 years ago

“Great product and great company. Delivered when committed and always answered the phone to answer any issues. Kart not great though. Thanks Segbo.”

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Posted 3 years ago

“Excellent customer service ,order arrived on time and very good quality 5 stars”

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Posted 3 years ago

“Do not buy from these scammers. the item was not working for my sons gift was advised the next day and di not reply to over 20 e-mails , then made me take a video of their FAKE hoverboards that don't last more than 10. minutes , after another 10 e-mails and phone calls retuned item then delayed for another 2 weeks only to be told no refund. !!! absolute scammers”

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Posted 3 years ago

“I purchased a hoover board and cart for my Gradson's christmas last year, i went to charge it and the charger did not work so to save time and aggrivation i just sent away for a replacement charger, from memory it was about the £20.00 mark but not an issue. Two months later the board started playing up and i contacted your company several time and sent pictures and videos but i got no where with your company. I would not recommend your product or company to anyone.”

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Posted 3 years ago

“What an absolute joke this company is, firstly it took about six weeks to get the item luckily we had it just in time for Christmas. Now that item is faulty and the communication is horrendous my 9 year old has used the item twice and it’s been sat in the box awaiting a replacement, however I am having to chase them as they will not communicate directly with me. If you want a Hoverboard stay well away from this company Segbo.”

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Posted 3 years ago

“This is the second year we have ordered a hover board from you. Great products, delivery was quick and my son is so happy with the racing hoverboard that he had for christmas this year”

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Posted 3 years ago

“Nothing but problems, ended up with a broken kart after using twice loads of replacement parts sent that didn’t fit, still no working kart took so long to even get hold of anyone about this, then the plastic on the board itself broke. Don’t waste your money. Customer service shocking.”

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Posted 3 years ago

“1st class product 1st class service well recommend excellent pricing defo buy again🙂👍”

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Posted 3 years ago

SEGBO is rated 4.1 based on 478 reviews