SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 478 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 478 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 234 4665

Email:

support@segbo.co.uk

Location:

United Kingdom

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using the website was easy and my order of a hoverboard was delivered quickly. It came with a carry case and a remote fob which you can use to turn it in and off and control the Bluetooth speakers. My son loves it.”

Helpful Report

Posted 3 years ago

“APPALLING COMPANY, WORST CUSTOMER SERVICE. If you have any issues with your purchase, forget it. They don't reply until you send huge amounts of emails/ phone calls, then dont help. Im pretty disgusted with this scam company - that are not related to Segway - BUY ELSEWHERE”

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Posted 3 years ago

“Excellent product fab quality easy to assemble my son loves it best present ever!!”

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Posted 3 years ago

“Ordered two boards and carts for our children’s birthday 3 month apart. Son’s didn’t work and had to be send back for repair on fault. Our daughters looked like it was working as we charged to check and wrapped for birthday and when she came to ride it, it too was faulty so she hasn’t been able to use it ever. Bed faults I. These so a waste of money.”

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Posted 3 years ago

“Really great product. My son loves it and have had no problems in the year we have had it”

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Posted 3 years ago

“Bought a Segbo it broke and you guys didn’t do anything to get it sorted.”

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Posted 3 years ago

“Great quality and a lot of fun for the kids!”

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Posted 3 years ago

“Segbo provides both excellent quality and service. Recently spoke to a member of staff (Remi) who dealt with a couple of issues for myself. His knowledge and mannerism were second to none and could not do enough to help and resolve my issues. Highly recommend Very pleased and returning customer”

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Posted 3 years ago

“Excellent service and great product”

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Posted 3 years ago

“Absolute joke of a company. ordered on line 4th Nov with a stated delivery date 16th Nov. Email confirmation recd then states there will be a delay and will be send week of 16th Nov. update email saying "GOOD NEWS" received on the xx advisign delivery will be made on week of the 4th Dec. no apology or explanation why yet another delay. Well the 4th has now passed. I was assured it would arrive today Wed 09th and guess what - after contacting service I have now been told it is again going to be another week. This was supposed to be for my daughters birthday on the 12 Dec. At this stage I doubt it will arrive for Xmas if at all - increasingly likely this is a scam given the appalling replies from the customer service.”

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Posted 3 years ago

“Brilliant company to deal with. Best value online for high quality reliable products. Great communication and feedback. Arrived before time - now just to hide it until Christmas!!”

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Posted 3 years ago

“I am 85 Kg. I can only travel 8 KM once my scooter is charged. No more.”

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Posted 3 years ago

“Bought as a Christmas present for my daughter. Great quality product at a very reasonable price. Excellent customer service who sorted a small issue very quickly!”

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Posted 3 years ago

“Bit of a mix up at first with dispatch date but was sorted rapidly and shipped to expectations I'd highly recommend using this company although I have not used the products as yet as they are Christmas presents for my boys.”

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Posted 3 years ago

“Unfortunately had to cancel my order due to delay in delivery. How ever communication with customer service was quick and professional. Refund received within a week. Thankyou.”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“Absolutely brilliant customer service. Small issue was sorted via email very quickly. Customer advisers were friendly and pleasant and replied quickly. Product is amazing- my daughter will love it!”

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Posted 3 years ago

“I love this site, easy to order, fab prices and quick delivery. I was Kept up to date via email on my delivery status and although the delivery time was recommended late it arrived a few weeks earlier. I'v recommended to friends and family!”

Helpful Report

Posted 3 years ago

“I ordered 3 sets on next day delivery and as soon as payment went through I received an email to say they were waiting for stock and would receive my order the following week The boards took about 6 weeks to arrive and there was no email communication when I emailed to ask for a delivery date The first communication I received was from Dpd to say they were delivering however I’m happy the boards look great although we haven’t tried them yet as they are Christmas presents”

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Posted 3 years ago

“Great value for a great product and a wide range to choose from. Our Daughter is delighted with it! Very quickly delivered absolutely delighted!”

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Posted 3 years ago

SEGBO is rated 4.1 based on 478 reviews