Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,861 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, next day delivery. Pleasure to deal with as always”

Helpful Report

Hi there, Thank you so much for your five-star review. We're thrilled to hear that you are a repeat customer of ours who has been consistently happy with the standard of our products and the speed of our delivery. We hope to continue working with you more in the future. Wishing you a great evening. Kind Regards - Schott Packaging

“Fast and efficient, athe boxes good quality and also provide bubble rap celotap and marker pen 😊”

Helpful Report

Hi Sue, Thank you for your lovely comments and for taking your time to leave us such a brilliant review! We hope to continue working with you in the future. Kind Regards - Schott Packaging

“Product as described and quick delivery.”

Helpful Report

Hi there, Thank you so much for your custom and your five-star review, it's great to hear that you are happy with the quality of our goods and our delivery service. We hope to work with you again in the near future. Kind Regards - Schott Packaging

“I ordered the 1-2 bedroom removal pack. Boxes are of good quality but the quality of the packing tape is very bad. It is not strong enough to keep even light boxes closed.”

Helpful Report

Hi there, Thank you for taking the time to leave a review. We are pleased that you were happy with the quality of the cardboard boxes but are really sorry to hear that you were unhappy with the quality of the packing tape which you received. We have recently experienced some batch issues which has affected some orders and we'd like to make this right for you. We have sent over an email to address these issues and gain some more information from yourself to enable us to resolve this as promptly as possible. Kind Regards Schott Packaging

“Delivery was delayed due to an address issue which was quickly resolved by Hayley, excellent products and even better customer service. Won’t use anyone else”

Helpful Report

Hi Chloe, Thank you for your excellent review. We are pleased that we managed to quickly resolve your issue and that you are happy with the products received. We look forward to working with you again in the future. Kind Regards - Schott Packaging

“Excellent service. Quick, reliable and very good customer service.”

Helpful Report

Hi Elise, Thank you for your custom and taking the time to write us such a fantastic review. We are pleased that you are happy with the services received and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good price and very prompt delivery”

Helpful Report

Hi Garry, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service”

Helpful Report

Hi Robert, Thank you for your custom and for taking the time to write us a review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Great products and excellent customer service!”

Helpful Report

Hi William, This sounds like these items have been damaged in transit, a member of our team has contacted you to help resolve your issue. We are pleased that the goods arrived on time. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“I have always found Schott to be fast, efficient and reliable. I used to buy from them on Ebay but found them online and both portal of buying purchases from them are equally outstanding. Keep up the good work *****”

Helpful Report

Hi Justine, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“Package arrived in good time. Luckily nothing breakable as box was in bits. Tap closing the box top and bottom was hanging off”

Helpful Report

Hi Christine, We are very sorry to hear this and hope the damage to the outer-packaging did not damage the goods ordered. A member of our team has contacted you to help resolve your issue. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“I live in a 2 bed terrace with a small shed and there were not enough boxes for me. The Boxes were good, though the large ones were not big enough for some kitchen items. Tape was poor quality and the bubble wrap didn’t have much bubble .”

Helpful Report

Hi Hayley, We are very sorry to hear that you are unhappy with the volume of boxes received. We do have larger boxes on offer should you have larger items to pack. :) A member of our team will be in touch shortly to resolve your product quality issues. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Quick delivery and good quality packing boxes”

Helpful Report

Hi Thomas, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“The boxes were fine, and about the right amount for what I needed. Delivery was very quick. Big criticism though was that there was only one roll of tape provided and it was not even sticky and quickly peeled off the boxes I’d secured with it. Had to go out to Asda and buy a whole load tape.”

Helpful Report

Hi there, We are very sorry to hear that you are unhappy with the tape received. A member of our team has reached out to help you resolve the issue. We are pleased to hear that you were happy with the boxes and delivery services received. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Great service, quick delivery and very good product”

Helpful Report

Hi Jan, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Couldn’t of asked for an easier and speedy process. Great service”

Helpful Report

Hi there, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Really great customer service when speaking with Hayley, products arrived on time and are just as described!”

Helpful Report

Hi there, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent products & amazing, quick and professional service from Hayley. Will definitely use again!”

Helpful Report

“Excellent service, products arrived on time and all my questions were answered thoroughly by staff.”

Helpful Report

Hi there, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“I was happy that they were delivered but some of the boxes were damaged and the tape isn’t very sticky”

Helpful Report

Hi Natasha, We are very sorry that your order has arrived damaged. A member of our team has been in touch to hopefully resolve your issue. We are pleased to hear you were happy with delivery. Please accept our apologies again. Kind Regards - Schott Packaging

Schott Packaging is rated 4.7 based on 1,861 reviews