Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

“Bought for first time from Scentsational - mainly due to price point!!! Unfortunately an item was missing from order but I was Really impressed with the customer service - they responded to my email immediately and got the item sent out on a next day delivery - so received in time for Christmas! Will definitely use again!”

Helpful Report

Posted 3 years ago

“Fast and efficient !!”

Helpful Report

Posted 3 years ago

“Very prompt with the order and the goods matched the description!”

Helpful Report

Posted 3 years ago

“prompt dispatch and delivery, quality products at a good price.”

Helpful Report

Posted 3 years ago

“The order came very quickly and I am happy with my purchase”

Helpful Report

Posted 3 years ago

“Exactly what i ordered very happy with product. Quick delivery”

Helpful Report

Posted 3 years ago

“Delivered quickly superb!!!”

Helpful Report

Posted 3 years ago

“Excellent swift service.. Had the perfume I just could not source on other sites! Highly recommend and will certainly use the service again!”

Helpful Report

Posted 3 years ago

“Fast delivery and fabulous products thanks so much”

Helpful Report

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

“Great choice and f products at an exceptional price and a speedy delivery.”

Helpful Report

Posted 3 years ago

“Very impressed with the Kilian Discovery set and that it was reduced. Could not find this set anywhere and I had wanted it for a whilst, so was pleased it was in stock as everywhere else was sold out and to get it reduced was a bonus! Quality of the product was amazing. Thinking of buying the other Kilian discovery set as I was so pleased with the first one I got.”

Helpful Report

Posted 3 years ago

“fast service very happy”

Helpful Report

Posted 3 years ago

“Best service!”

Helpful Report

Posted 3 years ago

“Very good retailer.been looking for these for sometime .really good buy and price.delivery was good would use scentsational agai”

Helpful Report

Posted 3 years ago

“Excellent price and fantastic customer service. Following am initial delivery failure. Original order sent via Evri had not arrived after a week when delivery was estimated delivery of 3 to 4 days. After another day or 2 , Scentsational promptly dispatched a second order but via a different more reliable courier, DHL on a next day delivery. This promptly arrived as promised the next day on a Saturday. Superb customer service andgreat price for item I ordered. 10/10 Simon Very satisfied customer”

Helpful Report

Posted 3 years ago

“After needing to cancel the order from another provider I was so impressed when found you and that you had it in stock and was so happy for the quick delivery too as is a Christmas gift.”

Helpful Report

Posted 3 years ago

“Easy purchase with quick delivery. No problems”

Helpful Report

Posted 3 years ago

“Great products at a great price and quick delivery. Thank you.”

Helpful Report

Posted 3 years ago

Scentsational is rated 4.7 based on 4,557 reviews