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Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

020 7193 7816

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Scentsational 5 star review on 27th August 2020

Timea Chihaia

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“am Stil waiting for my order, so can't really say!”

Posted 9 months ago

“Still haven’t received my purchase”

Posted 9 months ago

“I placed an order on 6th April, today is the 28th and it has not arrived! I tried to ring Scentsational and did not get through, the phone eventually rang off. Next I sent an email, I have not had a reply!
Today is 5th June, I still have not received my order neither have I had any response to phone calls and texts to Scentsational. I would suggest caution before making a payment to this company!”

Posted 9 months ago

Hi
Please contact via email, Live chat, Messenger all details are below happy to resolve
Regards
Sales@scentsational.com
www.scentsational.com/livechat

Posted 9 months ago

“It’s not pli”

Posted 10 months ago

“Good service, very good pricing and quick and fast delivery. Only downside was only one out of two products delivered and only told on a delivery note that arrived with product. Still waiting for second item”

Posted 10 months ago

“I am a repeat customer. Scentsational give great service at extremely good prices.”

Posted 10 months ago

“Easy to order. Good tracking. Products arrived as expected.”

Posted 10 months ago

“Great product at a great price. Delivery was delayed, but as we are going through a global pandemic it is to be understood. (I picked ON TIME delivery as it’s unfair to criticise as it was out of your control)”

Posted 10 months ago

“Wrong perfume sent”

Posted 10 months ago

“Good price and quick delivery/service.”

Posted 11 months ago

“Very good prompt service”

Posted 11 months ago

“Still haven't received this item!!”

Posted 11 months ago

Hi Jeanette
Sorry to hear this please contact us as we are happy to look into this for you, You can contact us by email, phone, Messenger or live chat
Regards
Sales@scentsational.com
0207 193 7816

Posted 11 months ago

“Got the shampoo an conditioner at a good price, really happy with the condition of my hair. Definitely will buy again.”

Posted 11 months ago

“Very unhappy. I spent a lot of money of an aftershave for my partners birthday gift only for it to come with a broken box! It didn't look great and it was embaressing. Do you have an email i can contact you on?”

Posted 11 months ago

“Lovely product, girlfriend loved it.”

Posted 1 year ago

“Lovely perfume. I Will definitely order from here again.”

Posted 1 year ago

“Fast delivery, excellent price”

Posted 1 year ago

“Good price, good delivery time and updates”

Posted 1 year ago

“My order was delivered in just a few days. Good service.”

Posted 1 year ago

“Arrived really quickly via post. Well packaged. Wonderful perfume and great bargain price.”

Posted 1 year ago

Scentsational is rated 4.64 based on 1,634 reviews