Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices arrived within days I’m very pleased I will order again”

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Posted 1 year ago

“Very happy with the purchase and delighted to get a great discount on perfume.”

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Posted 1 year ago

“I never recieved my item, that I ordered well in advance for mothers day. I have emailed on a number of occasions and had no response, no refund or no item received!! I am not happy with this service at all, and would advise people to be very cautious before ordering from this site.”

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Posted 1 year ago

Hello This is the issue of logistics which is dealt by EVRi. EVRi did not deliver your parcel. However, I do apologise for the inconvenience and i will solve your issue as soon as possible. Kind Regards

Posted 1 year ago

“Love this site the scents are so reasonablie priced I definitely recommend them delivery is so quick thank you”

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Posted 1 year ago

“Supersonic delivery and well packaged.. Super price as well.. Very happy would highly recommend..”

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Posted 1 year ago

“Arrived quickly, best price compared to other sites purchased 100ml for the price of 50ml. Well packaged”

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Posted 1 year ago

“Items great however the package was open when it arrived. Whatever tape you use does not stick. Luckily my delivery driver was good and managed to keep everything in the box. Would not be buying from here again.”

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Posted 1 year ago

“I haven’t received my parcel, I wrote to you about it but you didn’t believe it to me. Instead you sent me email that everything is all right. So I’ll be happy if you give me my money back.”

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Posted 1 year ago

Hi Kamila, Your item was deemed as lost by Evri, a replacement was sent and collected from your local parcel point 05.02.24. If you need further assistance please dont hesitate to contact us.

Posted 1 year ago

“Scentsational are " Top of the Bus" , fragrance supplier. This was my first time using them ; great service , great price and totally good experience. Get on the Bus now .:)”

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Posted 1 year ago

“Placed an order in the 8th December, received notification that it has been despatched with a hermes tracking number which isn't valid... tried two attempts via their contact us page and onr through their customer services desk to no avail.havent bothered to reply still waiting on an expensive perfume for Christmas ans have paid.... very poor service”

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Posted 1 year ago

“Great service quick delivery amazing prices”

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Posted 1 year ago

“Was a bit dubious at first as normally buy perfume on the high street. Fantastic price & delivery was quick. Will order from Scentsational again.”

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Posted 1 year ago

“Exceptional prices and delivery. Would recommend this company and will be using again.”

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Posted 1 year ago

“Superb price and swift delivery, will definitely use again!”

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Posted 2 years ago

“Good cheap website but after 2 nearly 3 weeks I'm still waiting delivery of my products”

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Posted 2 years ago

“Very good prices and speedy delivery I recommend this place for your purchases 10 /10”

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Posted 2 years ago

“Item is exactly as advertised lovely quality delivery service excellent from start to being delivered”

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Posted 2 years ago

“Ordered and dispatched on time. Thanks”

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Posted 2 years ago

“Excellent service from Scentsational. Ordering, communication about delivery & cost of perfume all 10/10. Really happy with purchase will definitely be ordering again with Scentsational. Many thanks.”

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Posted 2 years ago

“Beautiful perfume, arrived very quickly. But don't assume as I did that the extra small bottle for the refill doesn't come with it. I only found this out after I contacted them, the photo of it with the perfume is for illustration only. This should be put in bold lettering on the advert. If the item would have arrived with this extra bottle I would have given it 5 star rating.”

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Posted 2 years ago

Scentsational is rated 4.7 based on 4,557 reviews