Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,830 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 19th October 2025

171

Anonymous

Anonymous // 01/01/2019

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“I'm normally very impressed with Scaffolding Direct, but this time things didn't go well. I ordered 150 13' scaff boards and I asked for them to be as dry as possible. I was told that they couldn't promise that they would be completely dry, which is fair enough, but when they arrived, every single board was so wet it was like they had been stored in a swimming pool. We've had to put our project on hold for 2 weeks as they dry out now.”

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Posted 6 years ago

Hi Stephen, Thank you for your review. There are a number of reasons why we can’t guarantee how dry the scaffold boards will be, particularly during this time of year. They are delivered to us direct from the mill, who store all of their timber outdoors. Once it has been delivered to us, we usually try and keep up to 100 boards of each size inside our warehouse, and any overspill is kept outside in our yard. The demand we have for timber on any given week will determine how long that timber is actually stored inside. Once the boards have been despatched with our couriers, there is no guarantee where they will store the goods at their depots and sortation hubs. I apologise that the goods were not delivered to your expectations, however you were advised of all of this at the time of order. If you would like to discuss this further, please don’t hesitate to call me on 01516787997, or email me at sales@deltagb.com. Thanks, Ben

Posted 6 years ago

“Order delivered promptly and product just as I ordered.”

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Posted 6 years ago

“Fast, efficient and extremely well priced - great communication - couldn't fault them.”

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Posted 6 years ago

“Wet wood planks (two turned up not three that were ordered) different parts missing from delivery. We have just moved house and counted on this for clothes storage. Very very disappointed- this is added stress that isn’t needed for such a simple order”

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Posted 6 years ago

Hi David, Thank you for your review. With regards to the timber being wet, we are unable to guarantee the dryness of boards as they come in to us from a timber merchants where they are kept outdoors. When they are delivered to us, we usually keep about 100 inside our warehouse, and any overspill is kept in our yard. Once couriers collect the goods, to be shipped to yourself, there is no guarantee of where they are stored at the depots/hubs etc. At no stage are the boards kiln dried. With regards to the missing components, upon investigation of the original paperwork, it looks like the components were worked out incorrectly. I apologise for the inconvenience caused by this confusion. If the goods had been checked upon receipt on the 6th, we could have sent out the missing items for delivery on the 7th/8th. I will email you with further information regarding the missing items, and when we can deliver them, today. Again, I apologise for the mistake. If you would like to discuss this further, please respond to my email, or give me a call on 01516787997. Thanks, Ben

Posted 6 years ago

“Easy ordering process. Quick and very efficient delivery. Have use before and will definitely use again!”

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Posted 6 years ago

“Order dispatched and delivered very quickly. Very pleased.”

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Posted 6 years ago

“Outstanding service.”

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Posted 6 years ago

“Good value. Strong durable product.”

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Posted 6 years ago

“Good product delivered very quickly”

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Posted 6 years ago

“Products arrived on time and were in great condition. Very pleased with the service from this company and will be ordering more in the future.”

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Posted 6 years ago

“Very friendly,helpful and quick delivery at a good rate.”

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Posted 6 years ago

“Easy site. Prompt delivery. Has just about everything you need. The ground anchors and tool are perfect for our requirements.”

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Posted 6 years ago

“Great company to Deal with, our order was processed straight away and arrived the following day”

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Posted 6 years ago

“Ordered Scaffold Base Plates with rounded corners and 2 holes, but plate arrived with sharp corners and no holes. These are important features to us.”

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Posted 6 years ago

Hi Mark, Thank you for your review. I apologise that the base plates were not to your expectations. We have very recently changed to an alternate manufacturer for this item, and unfortunately the details on our website were not changed in time, before your order was placed. This has now been amended on our website. As we did not receive a call from you when the order was delivered, we were unable to rectify this in any way. If you could please give me a call on 01516787997, or email me at sales@deltagb.com, then we should be able to remedy this for you. Thanks, Ben

Posted 6 years ago

“Very quick delivery and excellent quality product”

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Posted 6 years ago

“Good product; 6ft treated boards used for outside shelving and raised plant beds. Had asked on order to be notified by phone about a delivery date and within 24 hours of placing order a delightful young lady phoned to say delivery would be the following day. Great customer service.”

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Posted 6 years ago

“Probably the best customer service experience I’ve had with an online purchase. Had to change my order last minute as slightly changed the design of the walk-in wardrobe we were building. They accommodated this quickly and with no fuss. Also mentioned we were hoping to get the order fairly soon to crack on building it. The order arrived the next day, with everything there as we asked including the last minute changes. Quite remarkable - keep up the good work!”

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Posted 6 years ago

“Top Notch Brill”

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Posted 6 years ago

“Easy to order and very helpful on phone with query prior to ordering right bits required, highly recommend them”

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Posted 6 years ago

“Excellent service. Brilliant communication from the company. If only every organisation treated customers in this friendly and efficient manner. The delivery driver was great too.”

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Posted 6 years ago

Delta Services is rated 4.8 based on 3,830 reviews