Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 4th December 2025

718

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient”

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Posted 4 years ago

“Great service. Bought decking kit. Had problem with wrong parts of frame delivered. Quick phone call got correct part in few days. Kit was simple enough for a lady to put together. Good quality and looks good.”

Savoy Timber 5 star review on 15th April 2021

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Posted 4 years ago

“Good all round service would recommend them leaps and bounds above the rest”

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Posted 4 years ago

“Great quality product, customers services were extremely helpful when a delivery issue arose. We definitely be using this company for my next purchase.”

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Posted 4 years ago

“Excellent service and delivery”

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Posted 4 years ago

“Easy ordering system and excellent speedy delivery .”

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Posted 4 years ago

“Quality product and excellent friendly service. Delivery was most impressive. Goods handled with care with absolutely no damage.”

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Posted 4 years ago

“great piece of kit easy to assemble. only fault is waited a little longer then expected for delivery due to a fault in the system cancelling the order but taking payment. second time ordered delivery a few days later”

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Posted 4 years ago

“Have used savoy twice now for decking and always get excellent service and delivered on time”

Savoy Timber 5 star review on 14th April 2021

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Posted 4 years ago

“Delivery on time and any problems sorted quickly by friendly and helpful staff”

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Posted 4 years ago

“Very easy to order online”

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Posted 4 years ago

“Great service and price and promptly delivered”

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Posted 4 years ago

“A smashing store, friendly helpful staff. Click and collect is easy to use, parking near, and a huge variety of building and DIY products available.”

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Posted 4 years ago

“Ordered an oak internal door, ordering easy, efficient service from Preston shop regarding delivery. Polite and helpful delivery person. Recommend the door and service, Thank you”

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Posted 4 years ago

“Happy with the service received, first batch of decking received was not as expected and Savoy were happy to address this. Upgraded to deluxe decking for our own reasons but was worth the while and delivered very quickly.”

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Posted 4 years ago

“Very surprised at the excellent quality of the decking. The fixing kit had gone missing from my delivery and the great customer service I received was above and beyond. I have received a refund even though I was willing to take a credit note as I plan to buy more decking to finish off the garden. Very good price and I did shop around. Even with delivery charges I was still cheaper with savoy. Its great being able to buy a made to measure kit. Saves on trying to cut straight lines. Great company and great service.”

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Posted 4 years ago

“Great in Every Way. Good Quality and Delivery superb. Will use again”

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Posted 4 years ago

“Simple to use site, very competitive prices and swift delivery even in these strange times. Quality of timber is great.”

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Posted 4 years ago

“Needed some 3x2 wood for a garden project. Savoy delivered it in a few days: great prices and delivered ahead of schedule.”

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Posted 4 years ago

“excellent it said delivery in 14 days came in 5 days cant complain will be shopping here again”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews