Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,788 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,788 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spindles, handrail and baserail all arrived damaged and dirty. Many of the spindles are too covered in black and damaged to use at all”

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Posted 4 years ago

“Excellent service. Delivery driver was kind enough to leave my purchase where I asked. Arrived exactly as savoy said. My purchase was wood the condition was excellent and I have used it all up Thank you very much savoy Team. I will be back for more. Kindest regards Alex.”

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Posted 4 years ago

“Is not what we thought we ordered”

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Posted 4 years ago

Hi Terry, The timber weathers over time and will become more of a grey colour over time. Sorry we are unable to guarantee the colour to be exactly the same as the image. Timber does vary in shade. Best Regards Savoy timber

Posted 4 years ago

“Excellent service. Supplementary order added to my delivery without fuss. Delivery was prompt. Single missing item was dealt with by the very helpful driver who delivered it separately..”

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Posted 4 years ago

“Free samples arrived promptly..very good service”

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Posted 4 years ago

“From ordering to delivery it couldn't have been easier. When Dave the driver delivered the items he was extremely helpful.”

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Posted 4 years ago

“Easy to order on the Web delivered on time”

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Posted 4 years ago

“Great Service”

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Posted 4 years ago

“Pretty poor service all round really. Ordered online Friday, waited for notification to collect. By Saturday decided to ring Wigan Store. Ansafone and put on hold. After 10 rings line disconnected. Repeated this five time Saturday and Three times Monday ( closed Sunday). Finally went down to Wigan from Chorley, 7 miles. They had no idea about order as Preston had picked it up. Apparently, because i live in Chorley my PR7 postcode is covered by Preston, and it basically got ignored. Not being able to wait i gave up cancelked order and went to work without the bits i had waited three days for. BLOODY SHAMBLES.”

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Posted 4 years ago

“Great service , very happy customer”

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Posted 4 years ago

“As always fantastic company to deal with my composite decking it’s amazing I bought last year and extended this year excellent service”

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Posted 4 years ago

“Quick delievery, decking pack easy to assemble. Some deck boards were warped and split but most were ok.”

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Posted 4 years ago

“Excellent delivery and service. Fitting went well and patio looks lovely. Highly recommend.”

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Posted 4 years ago

“Excellent customer service Thank you.”

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Posted 4 years ago

“composite decking arrived way ahead of delivery date very satisfied and great product”

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Posted 4 years ago

“Very helpful staff. (Wigan store) and ordered composite decking. Good quality product 25mm thick and the best price. Delivered on time. Would order again for the next project.”

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Posted 4 years ago

“It's the first time I have played an order it was very easy to order the delivery was very good the quality first class”

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Posted 4 years ago

“Excellent service fast delivery value for money. Website easy to use. Nice one. Well recommended”

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Posted 4 years ago

“Quick service..good quality...very pleased”

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Posted 4 years ago

“Great products and service with samples of worktops and templating service. I ordered samples of zenith worktops as i was indecisive good product swift delivery Could not get hold of online team in Wigan orders as test were busy waited most of the day for a call back”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,788 reviews