Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

Savoy Timber 5 star review on 19th December 2025

Iurie

725

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered decking boards online, was told 7-14 days delivery, I got them the next morning. Excellent!!!”

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Posted 4 years ago

“great service, great goods”

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Posted 4 years ago

“Excellent service from Savoy Timber. There was a two to three week lead-time but I always knew that and they delivered when they said they would. Timber was good quality too - dry and flat. One suggestion for Savoy Timber would be to send two guys to offload as it's not acceptable to expect one fella to lump heavy timber all day on his own.”

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Posted 4 years ago

“excellent friendly and knowledgeable staff and good value products”

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Posted 4 years ago

“Delivery cost was expensive would have expected to receive sooner, upon receipt one item missing this was quickly resolved with no fuss and a refund.”

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Posted 4 years ago

“Bifold doors ordered. Workmanship first class, finish excellent. It just takes so long to for them to be delivered; for my order it was 8 weeks. Otherwise I am very happy with the product.”

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Posted 4 years ago

“Excellent service... really good communication from company. 1 small item missing from delivery but a replacement was posted out straight away and received the next day. Fully recommend the quality of the goods and the service. Thank you.”

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Posted 4 years ago

“Easy to order. Good price. Although i had the economy 19mm boards i was very pleased with the quality. Out of around 160 metres i only waisted 2 due to cracking and knots. The only slight negative was that i did not recieve notification from Savoy when my order was sent. Had notice on the day of delivery a few hours before delivery from Tuffnels but had not read e-mails when they turned up and luckily caught me in. However, i would highly recommend, and am just about to order some more decking from Savoy.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great service, very affordable”

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Posted 4 years ago

“Dave the driver very helpful as some items were missing had to wait till following week for other items to arrive nothing but apologies from customer service other wise great company had delivers before this was the only one with missing items thank you”

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Posted 4 years ago

“Great service and fantastic price”

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Posted 4 years ago

“Arrived quickly and we'll packaged, very happy and although it's not the exact same as my existing worktop you can't really tell the difference unless you look closely, thanks!”

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Posted 4 years ago

“Satisfied with both the service and the product.”

Savoy Timber 5 star review on 6th May 2021

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Posted 4 years ago

“Delivered when promised driver was very friendly and helpful helped me load my order into my garage good quality timber.”

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Posted 4 years ago

“Happy with the timber decking and it arrived on time”

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Posted 4 years ago

“Easy to navigate website and fast delivery.”

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Posted 4 years ago

“Quality product,easy transaction and reasonable price for quick delivery earlier than expected. Great service.”

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Posted 4 years ago

“Great price quick delivery and so good we ordered a second kit”

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Posted 4 years ago

“Good communication from driver, he was also very helpful on delivery”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews