Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, helpfull staff good selection of timber recommended.”

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Posted 3 years ago

“Very helpful good service and good price”

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Posted 3 years ago

“Very good customer service”

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Posted 3 years ago

“quality goods and reasonable prices”

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Posted 3 years ago

“Good quality decking. Arrived on time.excelent service.”

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Posted 3 years ago

“The order took 2 weeks to deliver which I can understand to a point as I tradesmen are struggling to get materials. There was 2 items missing off the order so had to ring the store so I could pick them up. The staff at the Wigan were excellent, as they suggested an alternative to a part of the order was discontinued. Also the 2 ladies in the kitchen display went above and beyond in helping me find the nearest match of cupboard handles I needed, thanks to them I got sorted.”

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Posted 3 years ago

“I completed an online purchase of a single 6ft x 6ft fence panel. It comes with a 10 Yr guarantee. The previous identical same panel has lasted over 15yrs. So, I'm very happy with the product & supplier.”

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Posted 3 years ago

“Excellent items, easy to order and pay for online. Communication from customer services was great, quick turnaround for collection next day. Items look even better insitu.”

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Posted 3 years ago

“Matches well to my worktops which will want to add to in the near future”

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Posted 3 years ago

“I have often over many years bought my timber from Savoy Timber . Why ? because I get a first class service every time ,the prices are very competitive , the quality is always good ,and the staff are very informative and polite, The delivery service is excellent also the drivers etc are cheerful and obliging . .Davd R.”

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Posted 3 years ago

“Recent??? April I think. Covid has a lot to answer for!! Thank you”

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Posted 3 years ago

“Fab team at Wigan store. Really helpful to a single woman not really understanding DIY or sizes or "how to" I just had a picture of how I wanted my new kitchen and worktops to look.”

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Posted 3 years ago

“Excellent service got what I wanted in sizes and material delivered on time great”

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Posted 3 years ago

“Ordered and got delivery same day which is brilliant.”

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Posted 3 years ago

“Ordered a decking kit from Savoy Timber, it was exactly as described, I did need to phone them with a construction question and they were very helpful.”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

“Ordered Sunday, delivered Wednesday, took the timber through to the back of the property for me. Good quality, excellent price! Will use again!!!”

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Posted 3 years ago

“Quality products at great prices. Easy to deal with and quick delivery. Will be using again for my next project.”

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Posted 3 years ago

“Goods delivered and in excellent condition. The delivery driver called and arranged delivery with me and he was really friendly and helpful. Staff at savoy are always so lovely!”

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Posted 3 years ago

“Let me know doors would be late Rang me to let me know when in and when they would be delivered Good service”

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Posted 3 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews