Santa Letter Direct Reviews

4.6 Rating 17,437 Reviews
90 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

I have not received the letter yet
Helpful Report
Posted 4 months ago
Both my grandsons never turnt up still waiting a week later
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Posted 4 months ago
Rebecca has not received her letter yet!
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Posted 4 months ago
Hi Iam just letting you know that I was meant to receive my kids Santa letter in the mail on 17th Dec. I shaven't received them. Renee
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Posted 4 months ago
We have not received the letters
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Posted 4 months ago
Did not receive the Santa letters that I ordered and paid for for my 4 grandchildren. Very disappointed and I'm still trying to either get a confirmation that they will be delivered before Christmas or get a refund.
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Posted 4 months ago
Hello I didn't receive it.
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Posted 4 months ago
The letter has not be received.
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Posted 4 months ago
I never recieved my order
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Posted 4 months ago
Letters were supposed to arrive Dec. 7 and they still have not arrived, today is the 16th of Dec. I received a notification from Santa letter direct saying they had posted Nov. 27.
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Posted 4 months ago
My children never received their letters
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Posted 4 months ago
This did not arrive even though it says delivered
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Posted 4 months ago
Not received
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Posted 4 months ago
Missing the button we ordered
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Posted 4 months ago
Never received it
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Posted 4 months ago
Never received the letter. It was supposed to be delivered by 12/7/2023 and as of 12/15/2023 it has not arrived. Last year's letter was nice though.
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Posted 4 months ago
I’m very disappointed I’m already payed and we didn’t receive any letter!
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Posted 4 months ago
Never received items
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Posted 4 months ago
Ordered two letters and certificates - no delivery
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Posted 4 months ago
Sadly my letters havent arrived! :-(
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Posted 4 months ago
Santa Letter Direct is rated 4.6 based on 17,437 reviews