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Santa Letter Direct Reviews

4.6 Rating 19,473 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
27,922
 Metrics Info
4.6
Based on 19,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jancia
Verified Buyer
“I did not received it last year and this years has not been delivered yet”
Helpful Report
Posted 1 year ago
Faith
Verified Buyer
“Still haven’t gotten birthday card that was ordered quite awhile ago and birthday was yesterday.”
Helpful Report
Posted 1 year ago
Donna
Verified Buyer
“Sent 2 letters one to my granddaughter one to my grandson. Not received either of them, should have came last week as yet nothing.”
Helpful Report
Posted 1 year ago
Lori
Verified Buyer
“I ordered a birthday card for my son and it still hasn't arrived and his birthday has passed”
Helpful Report
Posted 1 year ago
Millie
Verified Buyer
“I’ve never received it!!”
Helpful Report
Posted 1 year ago
Jasmine
Verified Buyer
“Never received my letters”
Helpful Report
Posted 1 year ago
Lisa
Verified Buyer
“Very disappointed as we didn’t receive our letters 😢”
Helpful Report
Posted 1 year ago
Errin
Verified Buyer
“Utterly disappointed with this company. My son never received the video message I paid for last year. Disgusting.”
Helpful Report
Posted 1 year ago
Debra
Verified Buyer
“Didn't receive order!!!!!”
Helpful Report
Posted 1 year ago
Clare
Verified Buyer
“My granddaughter never received it .. very disappointed 😞”
Helpful Report
Posted 1 year ago
Denise
Verified Buyer
“Very upset it never arrived at all”
Helpful Report
Posted 1 year ago
Caroline
Verified Buyer
“We didn't receive it and he has gone back to school today. I was deeply saddened as I have done this for him every year.”
Helpful Report
Posted 1 year ago
Deborah
Verified Buyer
“My son started back at school today and never received his letter which is a shame as it would of helped with his anxiety”
Helpful Report
Posted 1 year ago
Marion
Verified Buyer
“Never received the item!!!!”
Helpful Report
Posted 1 year ago
Richard
Verified Buyer
“Never received it”
Helpful Report
Posted 1 year ago
Donna
Verified Buyer
“Our granddaughter still hasn't received her birthday card”
Helpful Report
Posted 1 year ago
TINA
Verified Buyer
“Sent the letter in wrong name n when I tried to email you never got an answer”
Helpful Report
Posted 1 year ago
Jacqueline
Verified Buyer
“You got the date wrong I write 12 th birthday .yiu sent 11”
Helpful Report
Posted 1 year ago
Nana
Verified Buyer
“It was not yet received by Rebecca!”
Helpful Report
Posted 1 year ago
Shelley
Verified Buyer
“Arrived day after her birthday. Very disappointed, first time as I but these for girls ever year. ☹️”
Helpful Report
Posted 2 years ago
Santa Letter Direct is rated 4.6 based on 19,473 reviews
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