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Santa Letter Direct Reviews

4.6 Rating 19,466 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
27,915
 Metrics Info
4.6
Based on 19,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jacqueline
Verified Buyer
“Have been sending these anonymously for the past 4 years n the children love it however my partner requested one for his granddaughter and payment was taken before us giving any details still trying to amend order but nothin showing on email ??”
Helpful Report
Posted 3 years ago
Cherry
Verified Buyer
“Delighted with the service, although the 3 letters, ordered as a bundle, has taken nigh on 3 weeks to be sent to my Grandchildren. Last letter to be delivered on or by 3/4th December.”
Helpful Report
Posted 3 years ago
Melanie
Verified Buyer
“I've been getting these letter From santa for the last 3 years now, always bring a smile to my sons face”
Helpful Report
Posted 3 years ago
Janette
Verified Buyer
“Plenty of choice of letters, adds to the excitement of Christmas for little ones.”
Helpful Report
Posted 3 years ago
Gabriela
Verified Buyer
“Is the second year that we order the video, this year the start of the video is glitches as my daugher will say and I cant download it.”
Helpful Report
Posted 3 years ago
Kath
Verified Buyer
“You did amazingly has always one happy little girl”
Helpful Report
Posted 3 years ago
DIANE
Verified Buyer
“You made my granddaughter very happy,it was a lovely surprise.”
Helpful Report
Posted 3 years ago
Barb
Verified Buyer
“Experience was great!!!. Girls were very happy with it. Thank you.”
Helpful Report
Posted 3 years ago
Cheryl
Verified Buyer
“Letter and nice list are brilliant. Only problem I had was it’s not very inconspicuous and my son got to the mail before I did. I’m lucky he’s 3 and can’t read so managed to talk my way out of it. Be better if it was a plain envelope to stop this type of thing happening for people with older children. Other than that would recommend”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“Birthday card was excellent but arrived 2 days late but grandson still loved it all the same.”
Helpful Report
Posted 3 years ago
Saeed
Verified Buyer
“It was great and my daughter loved it. May be because I didn't know how to read the order but when I paid for it and completed the sale there wasn't a clear message confirming the order was complete, it kept asking me to upgrade. Many thanks Saeed”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I thought this to be a cute idea for my young grandchildren, who are so totally excited for Xmas. Also, I purchased the activity kit as well. I think that this will be a big hit with the young ones, and surely hope that they will enjoy them. I particularly enjoyed the fact that each choice of the letters had a different dialogue and that as a purchaser, you were allowed to personalize them to a certain extent. I have already told a few of my friends about it.”
Helpful Report
Posted 3 years ago
Karen
Verified Buyer
“My 5 year old grandson loved it as he will be able to do all the activities. Loved the letter saying about his friend. It was a bit too hard for 3 year old but she loved the letter.”
Helpful Report
Posted 3 years ago
Lorraine
Verified Buyer
“I love getting in contact with Santa Direct to arrange birthday and Christmas cards for my sons. They still believe in Father Christmas and Santa Direct helps me to keep their dream alive!!!! Thank you!!!!”
Helpful Report
Posted 3 years ago
George
Verified Buyer
“Reliable service. I like the opportunity to edit letters until just before posting. I found the last few stages of the Internet process a little confusing but once I knew what was going on it was better.”
Helpful Report
Posted 3 years ago
Anne
Verified Buyer
“was ok but a bit long children got bored half way through, but other than that was quite good.”
Helpful Report
Posted 3 years ago
Anu
Verified Buyer
“I get these every year. I have two happy children.”
Helpful Report
Posted 3 years ago
Brenda
Verified Buyer
“My letters have not gone out yet (should on 11/26) so I can't tell you how they are. The process was a little confusing when multiple children being done. But I know they are going to love getting them!”
Helpful Report
Posted 3 years ago
Mirna
Verified Buyer
“Wonderful, it sure made my daughters Christmas so special”
Helpful Report
Posted 3 years ago
JILL
Verified Buyer
“Hope they are all good when we get them also form a bit long winded”
Helpful Report
Posted 3 years ago
Santa Letter Direct is rated 4.6 based on 19,466 reviews
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