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Santa Letter Direct Reviews

4.6 Rating 17,437 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
25,045
 Metrics Info
4.6
Based on 17,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christine
Verified Buyer
“Excellent the girls were so excited to receive their letters definitely be ordering next year thank you from 2 very happy twin 5year old girls xx”
Helpful Report
Posted 4 months ago
MICHELLE ROCHELLE
Verified Buyer
“We have not received the other 3 letters. I ordered 4 and 3 has not arrived yet.”
Helpful Report
Posted 4 months ago
Helen
Verified Buyer
“After the confusion with the letters which you quickly sorted out .Our little granddaughter was very pleased with her letter saying I love my letter from Santa .Thank you.”
Helpful Report
Posted 4 months ago
Sharon
Verified Buyer
“It arrived as I was informed it would so pleased with the service provided”
Helpful Report
Posted 4 months ago
Ruth
Verified Buyer
“My son loved the letter he got so excited. Thank you”
Helpful Report
Posted 4 months ago
Katy
Verified Buyer
“We have not received the letters yet”
Helpful Report
Posted 4 months ago
Pat
Verified Buyer
“Children loved their letters Ordering the letters was easy but populating them was not so easy! I found it very hard to find the second letter - my code was not recognised”
Helpful Report
Posted 4 months ago
Toby
Verified Buyer
“Great fun to sort and send for any child adult or anyone u want to send a Xmas video too. I ended up sending 4.”
Helpful Report
Posted 5 months ago
Denise
Verified Buyer
“ArriveÂŁ on time with correct information.”
Helpful Report
Posted 5 months ago
Jacqui
Verified Buyer
“The letter arrived on the day it was supposed to, my grandson was really excited when he saw the envelope.”
Helpful Report
Posted 5 months ago
Bev
Verified Buyer
“Very nice but rather wordy for a 4 year old. A shorter handwritten letter mentioning their friend, loved one and present would be better for the younger child.However great for older children”
Helpful Report
Posted 5 months ago
Lisa
Verified Buyer
“You should post in a hard back envelope as the letter is a keepsake. It was very creased by the time it arrived.”
Helpful Report
Posted 5 months ago
Carol
Verified Buyer
“I have had it on good authority that Santa has sent two out of the five letters that was asked for we are still awaiting delivery of the other 3 letters But the two letters that have arrived the children was very excited to receive and they appreciated santa sending them the letters Thank you”
Helpful Report
Posted 5 months ago
Gary
Verified Buyer
“I order in Sep / Oct for delivery in early November The look on my little girls face is priceless and worth every single penny. 🎅🏻”
Helpful Report
Posted 5 months ago
Jade
Verified Buyer
“Letter was amazing kids love these every year! Unfortunately never recieved their christmas list to post to santa and read the letter to them which said they had handed in their lists which they haven't yet so was a little disappointed.”
Helpful Report
Posted 5 months ago
Nigel
Verified Buyer
“Excellent service and good product my grandchildren loved getting their write to Santa packs and are busy replying now and then will eagerly await their replies Thank you for bringing so much joy to 2 excited children”
Helpful Report
Posted 5 months ago
Sara
Verified Buyer
“Lovely however my sons name wasn’t mentioned so it’s quite generic.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Overall good any issues sorted out quickly.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great service thank you, but the only thing I would suggest is putting a printed envelope inside the delivery one so parents that have opened it to see the letter first can re-seal it - I didn’t realise that it came separated inside the envelope it was delivered in, or I wouldn’t have opened it. Not a huge problem, but a small addition that would make a big difference to the experience and 5 star review.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great service and lovely letters”
Helpful Report
Posted 5 months ago
Santa Letter Direct is rated 4.6 based on 17,437 reviews
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