Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 17,437 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 17,437 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 21st March 2024

741

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was ok but not worth the money”

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Posted 4 months ago

“My little granddaughter didn't receive a letter from Santa at all. Please sort it out for us, as I don't want her to be upset. Thank you.”

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Posted 4 months ago

“Letters were due to arrive on 5th Dec and didn’t arrive until 16th Dec. No offer of postage refund or anything.”

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Posted 4 months ago

“Need more new letters, maybe age suitable, showing the year the letter was published. It would be great if there was a feature telling me if I had used the letter before”

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Posted 4 months ago

“Was told out letter would be here by Tuesday it's Friday and no letter”

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Posted 4 months ago

“Received the key and button very quickly but letters that were ordered at the same time have not arrived and the grandchildren are now starting to ask why Santa hasn’t written this year.”

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Posted 4 months ago

“Just received today expected Monday Grandson loved the letter Activity pack not worth the paper it’s on However santas personalised key although expensive was well made and grandson happy wit the experience”

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Posted 4 months ago

“Haven't recieved it yet.”

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Posted 4 months ago

“I ordered a Santa letter on Dec 5th for a birthday Dec 11 th I had confirmation it had been sent and would be here on time. Unfortunately this didn’t happen so I had to get in touch to chase it. I am writing this Dec 12th and I have still not got it. Not sure I would use you again or recommend you .”

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Posted 4 months ago

“Not yet received my letter that i ordered apparently sent on 6th December was meant to arrive on 11th”

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Posted 4 months ago

“I haven’t received the Santa letters yet!”

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Posted 4 months ago

“I have only recieved one letter should have been 2.i arrived on the 9th Dec but the other still hasn't arrived I ordered for them to arrive for the 10th now the 14th thanks”

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Posted 4 months ago

“I ordered a Santa key and a Santa letter, still waiting on the letter a week later even though the key arrived 3 days after I ordered it.”

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Posted 4 months ago

“We've still not received ours yet.”

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Posted 4 months ago

“I've been getting letters for 4 years this first year I've not received my letters so disappointed say least”

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Posted 4 months ago

“Not received the letter yet”

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Posted 4 months ago

“Unable to review as my daughter hasn't received her letter from santa as of yet. I had an email to say the letter had been posted on the 6th Dec and was expected around the 11th Dec... we are still waiting.”

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Posted 4 months ago

“We are yet to receive letter which should of arrived Monday .”

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Posted 4 months ago

“My son still hasn't received his letter”

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Posted 4 months ago

“The letters are great. My only problem is I requested them to be sent out on Dec 19th and they arrived at my house on December 11. Lucky I could hide them before the kids saw them.”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 17,437 reviews