SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the team are extremely helpful and made the process seamless. "Namib Security"”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“After the initial ups and downs of any accreditation everything went very smoothly. Response from staff very quick and effective.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation. Congratulations!

Posted 3 years ago

“My account handler Emma was very helpful and helped us a very small company through the process”

Helpful Report

Posted 3 years ago

Thank you for your review! We are pleased that our team were able to support you through to successfully achieving accreditation and will share your positive feedback of Emma!

Posted 3 years ago

“Very helpful team supporting our business. And the backing and knowledge of known safecomtractor has accredited touch bespoke joinery following the review of our documentation makes us and our clients happy”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 3 years ago

“We felt supported whilst going through the assessment criteria and were able to achieve our accreditation quite quickly as a result.”

Helpful Report

Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“Always professional and adapt to our businesses”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation!

Posted 3 years ago

“Assistance is available on email, after short waiting times”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation!

Posted 3 years ago

“although not signed up to the immediate review, which believe is something that you exploit, it took around 35 days for response. Upon asking for additional information, I had to repeat answers that provided clarity to the question, but the same question was asked again SafeContractor is obtained as most companies recognize it, but we do not see much benefit beyond this”

Helpful Report

Posted 3 years ago

Thank you for your feedback, we are disappointed to learn that you have not been satisfied with some of the process and timeline. We always pride ourselves on our team providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 3 years ago

“The whole audit was painfully slow. Also, I am receiving too many unimportant emails, inavaribly these are deleted, thus missing the important ones that need due attention.”

Helpful Report

Posted 3 years ago

We are disappointed to learn that you have not been satisfied with the process and communication received. We always pride ourselves on our team providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 3 years ago

“The accreditation process is very straight forward and is always supportive by a professional team.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“Totally painless exercise, helpful every step of the way thank you”

Helpful Report

Posted 3 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 3 years ago

“Really helpfully by Katie and sue”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“The final auditor was amazing Damien. Very helpful but the initial review team were not great it’s taken months to get my accreditation updated and there’s been big lapses in time with poor explanations or none as to why until it was taken over by Damien. My payment dates are now even further out of sync with my accreditation date meaning I’ve paid for months where I wasn’t accredited as it lapsed and safe contractor refuse to harmonise the dates of accreditation and payment. So when my next payment is due for 2022 which will be in sept of this year I will actually already be accredited until may 2022 off the back of sept 2020 payment but they will want the annual payment again in sept months ahead of when actual accreditation runs out which is just daft and not supportive to business at all given the year everyone has had”

Helpful Report

Posted 3 years ago

We are disappointed to learn that you have not been satisfied with our service and process. We always pride ourselves on our team providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please could you provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 3 years ago

“Very easy to register, access the online portal and upload the required documentation.”

Helpful Report

Posted 3 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 3 years ago

“I was very happy with the support I got whilst doing my review. Thanks.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“Easy to apply and update accreditation”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Congratulations on successfully achieving accreditation.

Posted 3 years ago

“It was relatively straight forward to compete and the Alcumus team were very helpfull through out the process and will help you if you dont understand.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“During the process of this accreditation, the safe contractor team were very active and providing you the time and effort to obtain what was required. Thanks for all your help!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“There is a lot of information to collate and submit but it does allow companies to reflect on best practice to ensure the services provided are of the highest standard. Whilst completing the questionnaire can be challenging in some respects, support is always available from the staff at SafeContractor. Being accredited is a great accolade for any company.”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 3 years ago

“very good customer services”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation!

Posted 3 years ago

SafeContractor is rated 4.3 based on 2,688 reviews