SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

SafeContractor 5 star review on 20th March 2023

Newman Landscapes Limited

SafeContractor 5 star review on 25th November 2021

Redline Safety Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I expected more help for almost £600,”

Helpful Report

Posted 3 years ago

Thank you for your feedback, please could you provide more information about your experience at https://www.safecontractor.com/feedback so that our Technical Team Leader can investigate further.

Posted 3 years ago

“Very Helpful staff”

Helpful Report

Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation!

Posted 3 years ago

“Very helpful people”

Helpful Report

Posted 3 years ago

Thank you for your feedback and congratulations on your SafeContractor accreditation!

Posted 3 years ago

“Very pleasant process from start to finish, with great support from the assessor. Thank you!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“Great process and support all the way - staff are really helpful”

Helpful Report

Posted 3 years ago

Thank you for your glowing review! We are very pleased that our team were able to support you through to successfully achieving accreditation, congratulations!

Posted 3 years ago

“We recently secured SafeContractor approved and SafePQQ verified status. The whole process was smooth and simple. Staff was very helpful and cooperative that enabled us to get the status fast.”

Helpful Report

Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“As much as we took quite long everyone we spoke to was so patient and waited for us to get the correct documents that was needed Extremely helpful as to what was needed and what todo and how todo things”

Helpful Report

Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation and felt supported from our team. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“I found the staff helpful and friendly and they guided me through the process very efficiently”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“Following the annual renewal of our SafeContractor Accreditation, the process was very straightforward. There were a couple of sections that required additional information and the Support Team were extremely helpful.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 3 years ago

“Good help and guidance given”

Helpful Report

Posted 3 years ago

Thank you for the review and congratulations on your accreditation!

Posted 3 years ago

“Very helpful and efficient”

Helpful Report

Posted 3 years ago

Thank you for the feedback and congratulations again on your accreditation!

Posted 3 years ago

“Excellent support and customer service.”

Helpful Report

Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“Dear Sirs I feel that the price increase in this year’s subscription was unfair considering how the pandemic affected many companies in the service industry in the past year. I also felt that some of the extra questions I had to respond to were unnecessary. But then again you know that we all need this certification so I guess alcumus feel they can do as they wish. David Tungatt DT Window Cleaning Services (SW) Ltd”

Helpful Report

Posted 3 years ago

We are disappointed to learn that you have not been satisfied with the process and price. We always pride ourselves on providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 3 years ago

“Very good experience with safe contractor. Made the process easy to understand. Polite staff, helpful, outgoing and informative.”

Helpful Report

Posted 3 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 3 years ago

“Very helpful team at SafeContractor.”

Helpful Report

Posted 3 years ago

Thank you for your review and Congratulations on your accreditation!

Posted 3 years ago

“Thomas and Emma were really friendly and very helpful. Victoria Spring wasn't helpful at all, i wrote several emails to her stating i needed a phone call from her, raised ticket to be called back but never got a phone call but i did get an email at 9.45pm 2 days later with the subject 'following on from our phone call' we never had a phone call to follow on from. i am assuming because we paid premium price for assistance she had to send that email to look like she had contacted us in the required timeframe. Again i explained i needed help to complete the questionnaire via email before she sent it off to be audited. I didn't get a phone call and she submitted it anyway.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, we are disappointed to learn that you have not been satisfied with some of our team members. We always pride ourselves on our team providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 3 years ago

“It was acceptable, the training part was difficult to submit any training requirements due to the current epidemic and most training providers for the types of training we require need to be face to face and practical”

Helpful Report

Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. We appreciate you also sharing your feedback regarding difficulties around training requirements.

Posted 3 years ago

“You sent out Pro Forma Invoice over 2 months before invoice was due to be paid. When we questioned it you said, it was just a gentle reminder, then we were bombarded with emails saying invoice was due. Like most companies we had a tough time last year with covid but still managed to settle our bills on time, which we did with yours. We do not expect our customers to pay up 2 or 1 month, or even a week in advance. Also we feel we were penalised in the accreditation process because of this.”

Helpful Report

Posted 3 years ago

“Really good help we'll recommended”

Helpful Report

Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation

Posted 3 years ago

“Great Service”

Helpful Report

Posted 3 years ago

Congratulations on your SafeContractor accreditation!

Posted 3 years ago

SafeContractor is rated 4.3 based on 2,688 reviews