SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,706 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and helpful throughout”

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Posted 3 years ago

“Was strait forward and easy to do”

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Posted 3 years ago

“Chasing multiple times for a VAT invoice and still nothing. They are able to send me promotional emails but no invoice!”

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Posted 3 years ago

“Really helpful and informative”

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Posted 3 years ago

“The process for accreditation was straight forward”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“fantastic accreditation, extremely helpful from start to finish. looking back to a 2018 HSE that was issued we feel is digging too deep as the business has moved on since then and are now in a better place.”

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Posted 3 years ago

“Very smooth process, with helpful assessors”

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Posted 3 years ago

“I paid for additional help, I had nothing other than a list of documents. I sent information over and was asked for the same over and over again. No help and very slow. The auditor had a few minor items he required, that process was efficient and good.”

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Posted 3 years ago

“I found all in your team very helpful in completing the requirements,”

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Posted 3 years ago

“Great Company”

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Posted 3 years ago

“Was an excellent experience. I made a phone call on the Monday morning to ask about the accreditation and on Friday, I had achieved our accreditation. All done within a week.”

SafeContractor 5 star review on 23rd September 2021

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Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation.

Posted 3 years ago

“Absolute brilliant service. Constantly on the ball very responsive & First class information & guidance every time I needed it! Would highly recommend”

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Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“It is a great relief to complete our accreditation. The resources and 1-1 support is great however there are a few issues. I realise that the system is generic however there seems so much to do for a very small family business and although we only have 4 employees, we had to complete the package for 5 and over. This may just be a wording issue as a sole trader is not technically an employee so this confused us somewhat and was more costly, which we weren't expecting. We welcomed the chance to review our practices and procedures and to show potential clients that we have met the standard required”

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Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation! Sorry to here you came across a few issues if possible it would be great if you could provide more information about your experience at https://www.safecontractor.com/feedback so that our Technical Team Leader can investigate further.

Posted 3 years ago

“Quick , easy to understand questions. Help was there if required”

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Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation.

Posted 3 years ago

“Safe contractor was very helpful and patent through my accreditation.”

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Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 3 years ago

“good service, helpful staff, excellent system”

SafeContractor 5 star review on 1st September 2021

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Posted 3 years ago

Congratulations! We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review on your accreditation!

Posted 3 years ago

“1st Class as usual Help is on hand when neeeded”

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Posted 3 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 3 years ago

“We found the service to be very easy to incorporate and the team and auditor who dealt with us were very helpful and efficient.”

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Posted 3 years ago

Thank you for the review and congratulations on your accreditation! We are so pleased that you had such a positive experience with our team.

Posted 3 years ago

“The accreditation process this year has taken over four weeks when in the past it has only taken a day or two. I was contacted by someone from Safecontractor and could have paid a lot more money to get accredited quicker. I find this unacceptable as we have paid several hundred pounds more this year for the accreditation anyway - partly due to an additional compulsory section imposed by Safecontractor. We are a very small company and this is a very expensive outlay.”

Helpful Report

Posted 3 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all required documents being submitted is 20 working days for a technical officer to review your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. Regarding upgrades for packages these are offered to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available. Please do contact your account manager to discuss how we can help you regarding the issues you mentioned, so that we can work with you to make the best of your membership for your business.

Posted 3 years ago

SafeContractor is rated 4.3 based on 2,706 reviews