SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process to re accredit and friendly staff who were very helpful.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that you found the re-accreditation process straight-forward and that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“good and clear system in place to carry out and fill in the forms.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the system easy to use. Congratulations on your accreditation!

Posted 5 years ago

“Contacted by advisor once application submitted and given advice before the application was audited advice on alterations to the industry references we had made and advised to amend and provide further information to cover all industries detailed on the application. This saved valuable time and speed the successful audit process.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The application form was easy to navigate, the assessment was completed quite quickly too-excellent service”

Helpful Report

Posted 5 years ago

Thank you for your excellent feedback - we're pleased that you found the system easy to navigate and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“exelent team recommend”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“it has always been a struggle every single year. I am a landscape maintenance operator and the majority of the questions relate to the building industry, so as a whole I cannot fill in many of the fields This then causes the problems of n/a in boxes that then cause me stress that I cannot be credited with the qualification. It's then back and forth with several call centre operatives to resolve it. As I said...every year without fail.”

Helpful Report

Posted 5 years ago

Thank you for leaving us feedback regarding your experience. We endeavour to have a variety of work categories in our system that result to a multitude of industries and professions. The level of information you need to require is dependent on your work activities and employee numbers, as our audit team is tasked with reviewing your health and safety policies are in line with the work you are doing and the team members you are responsible for. If at any point you need to speak to a member of our team regarding the documents you are required to upload or the legislation relevant to your business and work activities, then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“On line process works well. The fact that they make contact to query things makes me feel that they do carry out a proper audit and not simply a rubber-stamping of documentation.”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found the online process straight-forward and found value in the audit process. Congratulations on your accreditation!

Posted 5 years ago

“Safecontractor have a policy of having a single point of contact. Within our organisation, this creates a regular problem in communication. As a company, we would benefit from having at least two agreed contacts who would receive Safecontractor reminders and requests for e.g. subscription payments and accreditation updates. This would reduce the possibility of not receiving correspondence, such as this year’s 30 day notice for accreditation renewal, or your SafePQQ advice of last year.”

Helpful Report

Posted 5 years ago

Thank you for leaving us your feedback, and congratulations on your SafeContractor accreditation. Having one point of contact is a functionality hard coded into our system that we acknowledge can cause issues such as the one you have described. Please be assured that amending this is on our Technology roadmap for this year and a feature that we endeavour to improve. Thank you again for feeding back on this and our sincere apologies for any issues this has caused you.

Posted 5 years ago

“As always, very professional and helpful”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process enjoyable and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“Very good service, thank you.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Support was great, quick and easy”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Straightforward process to provide documentation, help available if required.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review - we're pleased that you found the process straight-forward and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“Really helpful and Easy process”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found our team to be helpful and the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Very Good. Always feel a bit daunted by the paperwork side but I received great help and it was much simpler than I realised in the end. Thanks.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that felt supported by our team and that you found the process straight-forward in the end. Congratulations on your accreditation!

Posted 5 years ago

“very helpfull, and quick.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The process was quick, easy to understand & the telephone support is there if you need it..”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“This was a new experience for our company and we received help and advice during the application process which was most helpful to our company.”

Helpful Report

Posted 5 years ago

Congratulations and thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Immediate support at the touch of a phone call. Sales and service staff were easy to get hold of, pleasant to deal with, response was quick. Assessment was fast tracked accommodating our timescales with our client.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations! Pleased that you enjoyed the process and that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Process was simple and easy to do and the support staff were great.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“it is a very simple and well built web site. all information was to hand and no trouble was too much”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews