SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The accreditation process is smooth and very easily followed. It is very comprehensive in the way it extracts documentation and again easily understood. Well done to all those involved.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process smooth and easy to follow. Congratulations on your accreditation!

Posted 5 years ago

“It was by no means an easy process and much effort and documentation had to be produced but the certification outcome was well worth the effort.”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation! Thank you for your feedback - we're pleased that you're seeing the benefits of achieving approved SafeContractor status. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Smooth and quick process, supportive and helpful staff.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Safe contractor were very efficient and quick at processing information once the invoice was paid”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process efficient. Congratulations on your accreditation!

Posted 5 years ago

“Samuel Rees helped me with my recent Health & Safety audit, he was extremely helpful and responded extremely quick - very happy!”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that Sam was able to assist you and provide you with a great service. Congratulations on your accreditation!

Posted 5 years ago

“I found it easy to understand and upload the required information. Plenty of help if needed”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Much improved on previous years”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you have found the process to have improved based on previous years. Congratulations on your accreditation!

Posted 5 years ago

“Very Quick & Efficient With Our Renewal”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process efficient. Congratulations on your accreditation!

Posted 5 years ago

“Great experience from start to finish.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“The renewal form is not available to access until 30 days before the expiry date. (about 22/23 working days) Safecontractor require 20 working days to carry out the initial review. Given that further information is often required before formal assessment, this inevitably means that most renewals will be late... unless the express service is paid for. I am dissatisfied because I think the renewal process is designed to encourage companies to pay the extra money for the express service.... or else accept the inevitable consequence that their renewal will be late.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our contractor portal is available for you to upload documents 24/7, 365 days a year. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“A bit drawn out but we got there in the end”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Because of the date for our renewal I wasn't allowed to upload data to my questionnaire before the Christmas break. On returning from the Christmas break I only had less than two weeks before our certificate ran out and several of our building customers withheld payment. My only alternative was to pay the exorbitant fast track fee to ensure this didn't happen. Never have I resented paying a fee so much in my entire working life! When I pointed the situation out I was told I should have come in over the Christmas break to upload my data!! This by someone who certainly did not work the Christmas break. No one has got back to me about what I consider to be a major issue. I have instructed our H&S Consultants to look at alternative accreditation organisations so that we are not blackmailed into paying an express processing fee again”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Please accept our apologies for any inconvenience the Christmas break may have caused you. Our standard turnaround time for a fully submitted audit is up to 4 weeks, however we do offer packages that enable contractors that need their accreditation passed faster the option to upgrade to our Express package to ensure a faster response from our audit team. Our contractor portal is available for you to upload documents 24/7, 365 days a year. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Good support made it effortless, Thanks!”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation! Thank you for your feedback - we're glad that our team were able to provide you with great support to make the process effortless for you.

Posted 5 years ago

“Very professional”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thank you for leaving us a review!

Posted 5 years ago

“It was quick and easy to complete the survey and it was approved and certificate was received quickly.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“prompt reminders and good support”

Helpful Report

Posted 5 years ago

Thank you for leaving us your feedback and congratulations on your accreditation!

Posted 5 years ago

“Very clear/easily read to understand what is required in each section. I am party to other accreditations & I personally believe you are the most user friendly and promptest to assess the data.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you find our accreditation user friendly and our service prompt - we're glad to have you as a SafeContractor member. Congratulations on your accreditation!

Posted 5 years ago

“SWIFT RESPONSE TO ALL YOUR NEEDS, HIGHLY RECOMMEND THE COMPANY. GREAT CUSTOMER SERVICE.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“was very good , staff really helpful”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Vivian Lott was a great help and helped me speed up the process!”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that Viv was able to provide you with great help and that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,756 reviews