SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

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“After providing all evidence requested certification followed very quickly”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process efficient. Congratulations on your accreditation!

Posted 5 years ago

“Happy with it”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

“All very helpful, got certified with minimum off fuss.”

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Posted 5 years ago

Thank you for leaving us a review - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Easy to upload documents, quick turnaround in being accredited.”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“excellent - all helpful”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“Fantastic!! Always quick to help out and when it comes to completing renewal questionnaires I have been very grateful of support provided. Well done to one and all.”

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Posted 5 years ago

Thank you for leaving us a review and congratulations! Pleased that our team were able to quickly respond to your queries and support you through to successfully achieving accreditation.

Posted 5 years ago

“Safe contractor should be simple as we are accredited by a SIPS accredited body but we still seem to have to provide a significant volume of information each year. The continued requirement for site specific task assessments written within the preceding year is sometimes an issue as we often work to a Site risk assessment with generic task assessments overlaid.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. If you are accredited by another SSIP body then we are able to offer you a reduced question set through the SSIP Deem to Satisfy criteria, however we will still ask for additional information as we take great care to ensure the health and safety compliance of our contractor base. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Advisor was great help. Speedy response. Recommend.”

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Posted 5 years ago

Thank you for leaving us a review, and congratulations! We're pleased that our team were able to speedily support you through to successfully achieving accreditation.

Posted 5 years ago

“The process was explained and handled with efficiency by your team. We were guided every step of the way.”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Excellent service. Efficient and professional. Highly recommend.”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“A really easy process to go through and help was always available when required.”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“Our dedicated advisor- Vivian Lott was so helpful. He made the whole process much simpler than we thought it would be. Thank you - Vivian, we appreciated your help.”

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Posted 5 years ago

Thank you for your feedback. Pleased that Viv was able to support you through to successfully achieving accreditation and make such a great impression, congratulations!

Posted 5 years ago

“I find the portal hard to view as the active area is reduced.”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation! We have passed your feedback regarding the portal onto our Technology team as they are always reviewing the functionality of our portal and looking to make improvements.

Posted 5 years ago

“It’s more set up for large companies who have departments to deal with filling this out. Not a three person company that never work in construction of any type and never go on to construction sites”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation, and your accreditation tells your potential clients that you are compliant and therefore a safe and stable company to work with. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“The accreditation process is relatively easy but should you have any queries Safecontractor have excellent backup from their specialist on their help desk.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team helpful with any queries. Congratulations on your accreditation!

Posted 5 years ago

“very helpful throughout process”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Paid money in August but so long awaiting for it to be completed, had a friend of the family helping me owing to my husband being unable to do this anymore. Finely it went ahead after xmas this year after SO many phone calls . But thanks to Viv and my friend Jon it was done .”

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Posted 5 years ago

Thanks for giving us your feedback and congratulations on your accreditation. We're sorry to learn that you found the process difficult to complete - please do let us know at renewal if you require any further assistance and our team would be happy to discuss our packages and support options with you to ensure that we are able to support you as much as you need through the process. We have an online Welcome Centre which summarises the accreditation process and has various resources such as FAQs, Guidance Notes and Tips from our Audit Team, I hope you find it useful: https://www.safecontractor.com/contractor-accreditation/welcome-to-safecontractor

Posted 5 years ago

“Excellent support and assistance”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“All good. You helped us realign our membership date and ensure all of our QA plocies and procedures were fully up to date.”

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Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process useful and that our team were able to help you. Congratulations on your accreditation!

Posted 5 years ago

“very professional, friendly and very helpful. Always answered questions when in doubt.”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews