SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,704 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fairly straight forward, had to clarify the same information a few times which could have been resolved in an initial telephone call.”

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Posted 11 months ago

“Your team and support have been so helpful and available just at the right time when we needed their support - thank you”

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Posted 11 months ago

“Prompt feedback on required information”

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Posted 11 months ago

“Very easy to use the portal and the service from the staff was first class. Very helpful and efficient”

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Posted 11 months ago

“It was a thorough examination of our processes, procedures and policies, but clearly explained about what the requirements were to achieve accreditation.”

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Posted 11 months ago

“TOO MANY PEOPLE INVOLVED IN THE PROCESS, HAVING TO EXPLAIN YOURSELF TO MANY PEOPLE RATHER THAN ONE APPOINTED PERSON. GET SENT FAR TOO MANY EMAIL COMMUNICATION AND THE COST HAS BECOME RATHER STEEP.”

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Posted 11 months ago

“Everyone was very helpful, clear concise instructions.”

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Posted 11 months ago

“Easy to follow - we have been Safe Contractor accredited for a number of years now so I am familiar with the process.”

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Posted 11 months ago

“Proud to have this accreditation a badge of excellence”

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Posted 11 months ago

“Very helpful staff”

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Posted 11 months ago

“Your standard turnaround for accreditation is too long. Despite filling out questionnaires on the day they were released our accreditation had expired. Not sure if this is a blatant ploy to get everyone to upgrade their memberships to fast track”

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Posted 11 months ago

Hi Dave Watson Property Services Limited, Thank you for your feedback. We truly value the insights we receive from our customers, and in response to your feedback, we've made an improvement. Previously, you could submit the renewal questionnaire 30 days before your expiry date. Now, we've extended that window to 60 days before expiry, giving you an additional 30 days to complete the submission. We hope this change makes a positive difference as you prepare for next year! Best regards, SafeContractor

Posted 5 months ago

“Very good service. All staff extremely helpful.”

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Posted 11 months ago

“very happy with allinformation and how they communicated with us”

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Posted 11 months ago

“overall it went well though the website/accreditation submission portal does look a bit dated”

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Posted 11 months ago

“top quality help and support to make sure we were up to standard for accreditation”

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Posted 11 months ago

“The SafeContractor accreditation process involves a detailed review of a company's health and safety policies, risk assessments, and working procedures to ensure compliance with industry standards. It starts with an online application, followed by submitting relevant documentation for assessment. The process is thorough, but straightforward, aimed at demonstrating a commitment to health and safety practices. Once approved, the accreditation boosts credibility and trust with clients who prioritize safety compliance.”

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Posted 11 months ago

“Application process was clear and easy to use, but once submitted, having paid for express service 2 days, this was not forthcoming.”

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Posted 11 months ago

“Please that Blitz Group acheived accreditation. Disappointed that SafeContractor is no longer supplying certificates and clients have to subscribe to access details on accreditation. This has a major factor in deciding whether to continue membership as some of our major clients do not use this platform.”

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Posted 11 months ago

“its ridiculous that we can only submit our documents 30days prior to recertification and then have to wait 20 working dats before it is reviewed. it means the certificate has expired before you review it. You say that it is within 20 working days but my expieriecne is that it is not even looked at untilafter the 20 workimg days, despite many requests”

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Posted 11 months ago

Hi Bidvest Noonan ROI Limited, Thank you for your feedback. We truly value the insights we receive from our customers, and in response to your feedback, we've made an improvement. Previously, you could submit the renewal questionnaire 30 days before your expiry date. Now, we've extended that window to 60 days before expiry, giving you an additional 30 days to complete the submission. We hope this change makes a positive difference as you prepare for next year! Best regards, SafeContractor

Posted 5 months ago

“Your advisers are always pleasant, polite and professional. However, I think that you should review your assessment time as I submitted in good time yet instead of the outcome being done before our deadline of 01/09/24, it was awarded on 04/09/24.”

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Posted 11 months ago

Hi Reprotec UK Ltd, Thank you for your feedback. We truly value the insights we receive from our customers, and in response to your feedback, we've made an improvement. Previously, you could submit the renewal questionnaire 30 days before your expiry date. Now, we've extended that window to 60 days before expiry, giving you an additional 30 days to complete the submission. We hope this change makes a positive difference as you prepare for next year! Best regards, SafeContractor

Posted 5 months ago

SafeContractor is rated 4.3 based on 2,704 reviews