SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth process this year everything responded to within the timescale. Efficient & not stressful.”

Helpful Report

Posted 8 months ago

“The Safecontractor process was fairly straightforward. This is my third time of doing the accreditation process, so that will have helped. The most difficult part is making sure everything meets legislation with Company Policies, but as long as they are regularly checked and updated where necessary it is not too much of an issue.”

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Posted 8 months ago

“Although easy and straightforward review time can be improved.”

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Posted 8 months ago

“This wasnt to painful like some, thanks you safe contractor! for making this as easy and straightforward.”

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Posted 8 months ago

“Much quicker process this year.”

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Posted 8 months ago

“This was the first time that I was tasked to undetrtake the requirements of SafeContractor. There were certain parts that I did not quite understand, but the support team were available evrytime. On each occation they comprehensivly explained to me the requirement and gave me the confidence and ununderstand of what was required. The support will not do it for you, but via the support team I confess to have learnt a great deal. We did pass eventually as I made some errors, but whilst delighted to have acheived our accredidation, I feel a far greater understand of what we have acheived”

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Posted 9 months ago

“The sales process was smooth and not too pushy. The platform and portal were easy to use. Assistance was very helpful, and the auditor was friendly, helpful and provided great feedback.”

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Posted 9 months ago

“Thomas Sellens was extremely helpful guiding us though the process and making sure that this was a easy to follow experience to acheive our accreditation.”

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Posted 9 months ago

“My experience with the process has been mixed. We are obviously striving to maintain our Safe status within our industry. However sometimes it feels like there is more and more added just to create something else to ask for. If we are at the stanadards required for us to be accredited this should be enough. Although I have to say that this year I did feel more prepared for the process so felt good about it and being accredited should not be too easy, I get that.”

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Posted 9 months ago

“Generally good. Problems with one file being updated on portal. Old document was removed and updated documented was uploaded a number of times, however, the portal always reverted to the old previous document. Otherwise straightforward and assessment was smoother and quicker than experienced in the past.”

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Posted 9 months ago

“It is quite intense and very strict”

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Posted 9 months ago

“The accreditation, in our opinion, has no value as it is quite meaningless”

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Posted 9 months ago

“Great experience working with these guys very professional and helpful along the way getting accreditation Danielle was a big help.”

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Posted 9 months ago

“Easy to use, fast service.”

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Posted 9 months ago

“I was very impressed with the knowledge and patience of those to whom I spoke in order to clarify some of the requirements. Everyone was courteous and very helpful.”

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Posted 9 months ago

“simple, staff were helpful too”

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Posted 9 months ago

“Overall the process can feel hard work. The accredrediation is broken down into two part which is helpful in the most part but they are in very different formats, making it not as easy to navigate. Being able to change details or update work categories isnt as easy as other accreditations. I understand that someone takes a preliminary look and the offical auditor takes the final look however new issues can come up that you arent previously aware of therefore it can feel rushed to collate and update documentation to be inline with safe contractor guidelines when it has been accepted with other SSIP accreditations. It is beneficial for certain clients that we have safe contractor however it wouldnt be our preferred choose of SSIP membership when there are others out there that have a more user friendly platform.”

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Posted 10 months ago

“Excellent support during the accreditation process.”

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Posted 10 months ago

“I found the help and support from Vivian Lott, Technical Advisor, went above and beyond. He was able to support and explain to help me with my application to the Safecontractor SSIP approval. Abi Duce was very good at "hand holding" me through my application a. They both had great patience and lovey to deal with - a credit to you!”

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Posted 10 months ago

“Pretty straight forward”

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Posted 10 months ago

SafeContractor is rated 4.3 based on 2,756 reviews