Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,460 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes I ordered were dispatched promptly. Sadly they didn't fit, but the returns process was hassle free, efficient and quibble free”

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Posted 4 years ago

“Faultless.”

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Posted 4 years ago

“Excellent service with very quick delivery, hassle free experience. Recommend.”

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Posted 4 years ago

“Helpful and friendly”

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Posted 4 years ago

“I have been using Run and Become for years now. First in store and more recently on line. I would not buy anywhere else for my running shoe needs.”

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Posted 4 years ago

“I had been looking for this particular model and size (wide fitting) of Hoka trainer was delighted to find them on Run and Become! Excellent service and arrived very quickly. Thank you”

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Posted 4 years ago

“The website offered clear information on the product. Dispatch and delivery was quick, appreciate they used biodegradable envelopes.”

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Posted 4 years ago

“Great product, well packaged, clear paperwork, fast delivery ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Excellent choice of products and prompt reliable service.”

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Posted 4 years ago

“Excellent service, swift delivery as always”

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Posted 4 years ago

“Very efficient personal service, phoned to advise that my ordered waistbelt colour was no longer available and agreed change.”

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Posted 4 years ago

“Great selection of gear, simple to order online, prompt service.”

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Posted 4 years ago

“Fast delivery 👍🏼”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Delivered promptly and the shoes are exactly as I hoped.”

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Posted 4 years ago

“Very impressed. Good range of products. Fast delivery. Definitely use again”

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Posted 4 years ago

“Great company, I called up to ask about sizing as the trainers I bought online were too tight and the staff member was very knowledgeable. Unfortunately I had to return them because alternative sizes were not available, but the returns process was very quick and easy. I will definitely buy from them again in the future.”

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Posted 4 years ago

“I ordered 2 pairs of running shoes in different sizes as I wasn’t sure which would fit best. Having decided on a pair, I returned the second pair. A returns label was provided so this was easy to do. A few days later, my return had been processed and the shoes refunded. Very quick and efficient service which would encourage me to shop again with Run and Become.”

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Posted 4 years ago

“Great service. It was easy to order off the website, and I was able to easily pay using a gift voucher that I had received as a birthday present. My sunglasses were well packaged and arrived quickly. Thank you.”

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Posted 4 years ago

“It’s been a shame not to get the full customer service in-store, but I’m pleased to have been able to get what I’ve needed online. A quality service all round and pleased to keep supporting this really great small business.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,460 reviews