Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,458 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Run and become were brilliant at delivering my new trainers to me on time. Very professional at dealing with a problem I had. I would highly recommend this company. Absolutely brilliant service 10/10”

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Posted 4 years ago

“Delivered promptly, perfect width so perfect fit. Thanks.”

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Posted 4 years ago

“very nice and above all professional service, 7 out of 5 stars, there are certainly people who know what they do and love it, super patient and mega devoted, keep on "Run and become"”

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Posted 4 years ago

“Given pandemic restrictions the helpfulness of the website was invaluable and the shoes are proving an excellent choice”

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Posted 4 years ago

“Very good service will use company again”

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Posted 4 years ago

“Excellent products and very prompt delivery.”

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Posted 4 years ago

“very happy to recommend Run and Become, great website with lots to choose from.... especially for the serious runner. id been searching everywhere for Brooks adrenaline gts 21 in my size no one had them but Run and Become thankfully did ;) Runners posted to ireland and arrived within the week.... Happy Customer”

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Posted 4 years ago

“Excellent service. My usual road running shoes have been discontinued so I was looking for a replacement. I am really pleased with my new Brooks adrenaline.”

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Posted 4 years ago

“The best customer service I have ever received. Staff very knowledgeable and helpful. Many thanks”

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Posted 4 years ago

“Great customer service, and the shoes are fantastic!”

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Posted 4 years ago

“The trainers were sent promptly. Sadly they don't fit well so I had to send back. I received a refund very promptly too. I would use Run and Become again.”

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Posted 4 years ago

“Very impressed with service and delivery. First time ordering from store and would definitely do so again. Thank you. Eileen. N. Ireland.”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Excellent service. Would definitely use again.”

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Posted 4 years ago

“I had such a great experience buying new running shoes at Run and Become. I'd only recently completed C25K and felt a bit nervous going to a proper running shop. The woman who helped me couldn't have been nicer or more knowledgeable. She gave great advice and was very patient bringing me lots of different shoes to try on. I ended up getting a pair of Brooks Adrenaline and I love them. In fact, the first time I ran in them was the first time I managed to run 5km in under 30mins! My old shoes had been rubbing so it's a joy to run in such supportive, cushioned shoes. Run and Become isn't local to me but I'll happily make the trip again next time I need new running shoes. I've also bought some running gloves online since and was very happy with the service.”

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Posted 4 years ago

“I have bought a number of pairs of trainers from Run and Become shops and always been very satisfied with their service and products. I was pleased that ordering online was just as successful. I did not need to contcat customer service at all.”

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Posted 4 years ago

“Excellent product and excellent service with received the product with in ten days of ordering in New Zealand Thank you very much I will be using you again.”

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Posted 4 years ago

“Lasportiva Akasha Men's EU49 In stock ✅ Arrived next day ✅”

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Posted 4 years ago

“Great Website.... Great Products.... Great Communication... Great Delivery...”

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Posted 4 years ago

“Fabulous company to deal with. Kept me well informed on the status of my order. Ordered 2 pairs of shoes and had to send one back as they didn’t fit and was refunded very promptly. Will definitely be buying again from Run and Become.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,458 reviews