Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,461 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order, we didn't need to return but it seemed easy to do so which is why we chose them”

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Posted 4 years ago

“Very quick delivery and product in perfect condition”

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Posted 4 years ago

“Excellent service and choice of running shoes and advice”

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Posted 4 years ago

“Good prices and good variety of products available. Item arrived promptly and in good condition.”

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Posted 4 years ago

“Excellent service with the online gait analysis. It was evident that my videos and photos had been carefully scrutinised before my phone call. Michelle asked lots of questions and helped me choose the perfect trainers. I was advised I could try them in the home and outside in dry conditions for a short run and return them if not suitable, but they were perfect! Will definitely be back! 🙂”

Run and Become 5 star review on 13th April 2021

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Posted 4 years ago

“A very quick and easy ordering process and delivery. Very pleased with the service”

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Posted 4 years ago

“Extremely quick dispatch, good selection of brands, great price.”

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Posted 4 years ago

“Brilliant advice and service, as well as after-sales service. A proper runners shop.”

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Posted 4 years ago

“Recently purchased running shoes that were delivered promptly. Happy with my purchase.”

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Posted 4 years ago

“Really good customer service, military discount very much appreciated. Thanks!”

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Posted 4 years ago

“Efficient and friendly help and dispatch. Seamless return and exchange service where needed. No wonder I have been using R&B since the 1990s!”

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Posted 4 years ago

“Run and Become is always the first place I look for running gear. The advice and information on the website is very helpful too.”

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Posted 4 years ago

“The assistant was very friendly,helpful, energetic and patient.”

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Posted 4 years ago

“Good website advice re: wide running shoes. Excellent customer service. Easy free returns and immediate refund on receipt.”

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Posted 4 years ago

“Friendly and knowledgeable staff. Trainers were delivered very promptly.”

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Posted 4 years ago

“Super helpful and delighted with my purchase”

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Posted 4 years ago

“Excellent choice of shoes and service. Would definately recommend to anyone”

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Posted 4 years ago

“All went well with fast delivery and I kept one pair of New Balance running shoes, even though the objective for me is actually to help with my feet issues. Anyway pleased and it was an easy option for any returns which one pair of wave 19 had to be returned as they are not for woman with wide feet but that was my issue and it was so easy to get sorted and I was kept up to date all the time. Thanks all ran smoothly from start to finish. Plus plenty of choice.”

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Posted 4 years ago

“Our order was dealt with very efficiently and with no delivery problems”

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Posted 4 years ago

“What a wonderful team! Absolutely loved the personal service, expert advice and genuine friendliness I experienced in my online consultation. And the recommended shoes were just perfect. Highly recommend.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,461 reviews