Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service at R&B is always excellent. Through no fault of their own, the recent Saucony Peregrine 13’s I purchased have developed some kind of weird squeak that is permanent. I have only worn them 3 times for about 20k. I’m a bit disappointed with them considering their price point. This is by no way any fault of R&B.”

Helpful Report

Posted 5 years ago

“Great service, great pricing and prompt delivery. The jacket I purchased was available at a great price and Run and Become was recommended to me by a friend. I’ll definitely be using you again in the future.”

Helpful Report

Posted 5 years ago

“Delivered promptly. Unfortunately the shoes weren't a great fit, but not a problem thanks to the free returns...something that some other popular online running shoe outlets don't offer. Refunded two days after posting. Would gladly buy again from them.”

Helpful Report

Posted 5 years ago

“5 Stars. Very good. Helpful. Constructive communication.”

Helpful Report

Posted 5 years ago

“I purchased a recommended shoe. Price was as good as anywhere else on line and there was no charge for postage in the UK. The shoes arrived quickly. They were an excellent purchase.”

Helpful Report

Posted 5 years ago

“My most trusted running shop (online and in-store), these guys are the best”

Helpful Report

Posted 5 years ago

“Great shop, fantastic products and service. The staff at Run and Become understand running better than most. I have no hesitation in purchasing my running gear from them.”

Helpful Report

Posted 5 years ago

“My socks arrived very quickly and via a courier so I knew quite accurately when they would arrive. Excellent service and I would definitely buy from Run and Become again.”

Helpful Report

Posted 5 years ago

“Online purchase during lockdown, had the shoe I needed, delivered promptly. Simples”

Helpful Report

Posted 5 years ago

“Perfect! Fast delivery will def order from here again. Thank you”

Run and Become 5 star review on 24th February 2021

Helpful Report

Posted 5 years ago

“Amazing service! Having to send the videos to do the hair analysis seemed like it'll take forever, but all was done in less than 3-4 minutes. The trainers I was sent are absolutely perfect for me. Excellent service and I will definitely use it again when I'm due new trainers. Thank you.”

Helpful Report

Posted 5 years ago

“Ordered a Ron Hill running jacket from R&B. The description was spot on. The item was delivered quickly. And I got a good discount on the price as well.”

Helpful Report

Posted 5 years ago

“excellent responsive service. very good and quick turnaround. Friendly. Faultless..”

Helpful Report

Posted 5 years ago

“You are an excellent company to deal with, I’ve used you for a long time and will continue to do so. You are very dedicated to running and provide a valuable service to all levels. I always recommend you to those who don’t know about you.”

Helpful Report

Posted 5 years ago

“Ordered his and hers Ron Hill tartan tees. Despite current restrictions (and the weather) arrived really quickly along with a lovely personal note from Shyamala. Excellent service and customer focus.”

Helpful Report

Posted 5 years ago

“Nothing really to say - service and all communications were excellent.”

Helpful Report

Posted 5 years ago

“My favourite running shop. Quick delivery!”

Helpful Report

Posted 5 years ago

“I did an online gait analysis in lockdown and was very impressed with how thorough and easy the whole process was. I was then advised on a few pairs of running trainers, the pair I bought have been the best I’v ever run in. Excellent service, fast delivery and great products!”

Helpful Report

Posted 5 years ago

“This is my third pair from Run and Become and I am delighted. Although the transaction was done remotely the Service I received was Five Star. The product was perfect and I shall most certainly return. A Big Thank You to Goska and Ann who were very patient and very knowledgable. BTW I am not a runner but I do like to walk a lot and the shoes are very good for that.”

Helpful Report

Posted 5 years ago

“Good fit for the person with a larger bum and thighs! Happy with the product and the service”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews