Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,461 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always hated running and found it a bit of a chore. What with a decent playlist in my ears and my new road running trainers, I actually look forward to having a run in-between teaching students on zoom. I have wide feet so did not realise I could actually find comfortable trainers - thank you.”

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Posted 4 years ago

“I love the product and the excellent service. I will deffinitly shop here again.”

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Posted 4 years ago

“Easy to deal with, great prices and very good service all round.”

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Posted 4 years ago

“Bought my first pair of proper running shoes from Run and Become in 2000. Just returned (after a loooong running break) and did the online gait analysis and had an excellent consultation over the phone. I am delighted with my new trainers - I went with their recommendation of the Brooks Ghost. They really are experts.”

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Posted 4 years ago

“Excellent service & support as usual. Very happy with trainers (Nike Air Structure) & nice contrast with existing trainers (Nike Air Zoom Pegasus) to avoid old legs picking up too many injuries.”

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Posted 4 years ago

“Came across the company via Google search looking for supportive running/walking shoes. I used the online service to get a gait analysis and Michelle did a great job and recommended Brooks Beast shoes which I purchased at a good price.”

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Posted 4 years ago

“Carefully selected, quality products, with expert advice on hand to help with any queries.”

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Posted 4 years ago

“I find the website to be very helpful, the delivery to be great and I really like the running shoes I bought from them.”

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Posted 4 years ago

“Have been using run and become for years. Wouldn't get my shoes from anywhere else. Sadly I've had to buy and return a few pairs of shoes as shops aren't open at the moment. R&B have been flawless in accepting my returns so far and never have any issues with buying shoes. Hopefully this most recent order will be my last!”

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Posted 4 years ago

“Online gait consultation was great and very efficient (although ideally wouldn't have been so long to wait for an appointment!) Trainers arrived quickly and happy with them so far. Thanks.”

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Posted 4 years ago

“I love Run & Become. Even when I'm dealing with the online store, I always feel like I'm dealing with humans in a small shop. The service and knowledge is always great, and they clearly care.”

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Posted 4 years ago

“Great service with the online gait analysis. Helpful and friendly consultant to talk to and nice personal service. Completely recommend and will use for other members of my family.”

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Posted 4 years ago

“Great service, items arrived on time. Accurate product description on website- couldn't have asked for better. Thank you Run&Become!”

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Posted 4 years ago

“Issue with trainers purchased recently- resolved very quickly”

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Posted 4 years ago

“Excellent Service. Highly Recommended!”

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Posted 4 years ago

“A very good company to deal with. Original order, refund an replacement all dealt with in 2-3 days. Will use this company again 👍”

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Posted 4 years ago

“Bought a pair of Altra Provision 5 and they are brilliant. Great service and prompt delivery from Run and Become. Thank you”

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Posted 4 years ago

“Great selection of shoes, was able to find some wide options which were sold out in other places—quick shipping.”

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Posted 4 years ago

“Very responsive, personalised service. I was really impressed with how they dealt with my particular request, and my item arrived very quickly. I will recommend Run and Become to all my running pals!”

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Posted 4 years ago

“I was advised I needed some orthopedic insoles by my physio, and as I haven't had any before, was clueless about what I was getting. I called Run & Become and they were super helpful over the phone advising me what would be best. Would really recommend giving them a call if you need any help, thank you :)”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,461 reviews