Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,436 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service from the knowledgeable staff. They took their time to find a trainer that fitted well and felt comfortable. This is the massive difference about being able to shop in person with the experts .”

Helpful Report

Posted 3 years ago

“Great price and fast delivery.”

Helpful Report

Posted 3 years ago

“Very good customer care after a post office error - sorted very quickly”

Helpful Report

Posted 3 years ago

“Good website, easy to navigate. Very good range of competitively priced products. Efficient communication, quick delivery service.”

Helpful Report

Posted 3 years ago

“Great advice. Professional service. Could not have asked for more.”

Helpful Report

Posted 3 years ago

“RUN and BECOME are (and if they aren't then they should be!) the DEFAULT SHOP FOR RUNNERS. I have sent numerous people there and all were very happy. The staff are so very meticulous / thorough in finding the correct shoes for the runner; they watch the client running on the pavement outside. I have never been mis-sold anything. (I have in another running specialist shop so that was a lot of money totally wasted). THANK YOU 'Run & Become'!”

Helpful Report

Posted 3 years ago

“Prompt delivery as usual.”

Helpful Report

Posted 3 years ago

“Great service with free returns.”

Helpful Report

Posted 3 years ago

“Despatched very quickly and the size guide meant that they fitted perfectly. Also came with a pre-paid return label if they hadn't. The only issue was the current shambles at Royal Mail (blamed on Covid but now seemingly an all too regular occurrence), where we only receive post a couple of times a week. So took a lot longer to arrive than it should.”

Helpful Report

Posted 3 years ago

“Excellent service. Shoes arrived on time”

Helpful Report

Posted 3 years ago

“Such good personalised service. Thank you!”

Helpful Report

Posted 3 years ago

“Good Communication and the item are accurate according to choose size, 9 days arrived at my country in Asia”

Helpful Report

Posted 3 years ago

“Personally I have an outstanding experience with the company”

Helpful Report

Posted 4 years ago

“Top notch experience. The staff were friendly and helpful. The person I spoke to about sizing of a particular item was knowledgeable when I asked about sizing. I would have no hesitation recommending Run and Become to anyone.”

Helpful Report

Posted 4 years ago

“Great customer service. I chose the wrong shoe size and they were so helpful with returning those and reordering different sizes.”

Helpful Report

Posted 4 years ago

“Great service, always really helpful!”

Helpful Report

Posted 4 years ago

“Excellent service. The new Brooks Ghost 14 didn't work for me so they refunded me and gave excellent advice on alternative options. Superb service and knowledge”

Helpful Report

Posted 4 years ago

“Friendly, helpful and informed. Doesn’t come much better. Thanks guys - and happy Christmas!”

Helpful Report

Posted 4 years ago

“Excellent delivery service as usual and top quality products.”

Helpful Report

Posted 4 years ago

“Excellent on line service. Very prompt delivery and product exactly as I had ordered”

Helpful Report

Posted 4 years ago

Run and Become is rated 4.9 based on 3,436 reviews