Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advice on shoes. Check the fit. Happy to have shoes that fit”

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Posted 6 years ago

“Helpful and efficient. What more could you want!?”

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Posted 6 years ago

“A very good and informative website”

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Posted 6 years ago

“The original package contained the incorrect product. Run and Become communicated well, directing me to send the product back for an exchange. This happened and I now have the correct product. Obviously I would have preferred not to have had to go through that but it was a fairly painless experience.”

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Posted 6 years ago

“Excellent service,they couldn’t have been more helpful”

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Posted 6 years ago

“Fast and efficient service”

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Posted 6 years ago

“Excellent online process”

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Posted 6 years ago

“Excellent- no hitches online”

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Posted 6 years ago

“Website is easy to use and gives you recommendations on what trainers would be best for your particular feet. Very fast dispatch and delivery, would definitely use this website again!”

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Posted 6 years ago

“I have used Run and Become for a few years now. They choose an excellent selection of items from brands I like. The service provided is very good. I would highly recommend them.”

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Posted 6 years ago

“Great fast service with great information about order and delivery. I will definitely use again in the future. Thanks”

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Posted 6 years ago

“garmin watch arrived quickly & reasonably priced compared with other retailers”

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Posted 6 years ago

“Ordered online but item arrived with damaged packaging (wasn't packaged well). Staff helpful when I called but I ended up having to go into the shop in Edinburgh to exchange so quite a hassle. Staff were helpful though.”

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Posted 6 years ago

“Excellent, swift service”

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Posted 6 years ago

“Order process easy and delivery was fast. Thanks. Would recommend.”

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Posted 6 years ago

“Thank you very much.Fast delivery and excellent quality.”

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Posted 6 years ago

“Requested gift receipt - stated returns within 14 days - that’s BEFORE Christmas!!”

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Posted 6 years ago

Hi Karen, We appreciate that Christmas presents are often purchased well in advance, so orders may be returned up to 15th January or within 28 days, whichever is longer. I'm sorry that wasn't clear on your order.

Posted 6 years ago

“Brilliant. Arrived promptly beautifully packed and delivery note in parcel was well presented.”

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Posted 6 years ago

“Always helpful, and have shopped with you for 20 years”

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Posted 6 years ago

“Perfect fit despite being used to road shoes. No trouble with grip on a reasonably muddy course”

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Posted 6 years ago

Run and Become is rated 4.9 based on 3,533 reviews