Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick, efficient service - thank you.”

Helpful Report

Posted 3 years ago

“I've purchased many items from Run & Become and always received a great service. The extensive range of products is great too. I'll certainly be back to order again and would highly recommend this store.”

Helpful Report

Posted 3 years ago

“Brilliant in every way. You get a return label which is great and the refund is in your bank account within a few days. I’ve waited more than ten days with other companies.”

Helpful Report

Posted 3 years ago

“A wonderful shop with a wonderful selection and wonderful service. No need to wonder where to go if you are a runner 💚”

Helpful Report

Posted 3 years ago

“Great knowledge and customer support.”

Helpful Report

Posted 3 years ago

“My order was dealt with a professional manner.”

Helpful Report

Posted 3 years ago

“Great independent running shop, good choice of shoes and other running gear and very fast delivery.”

Helpful Report

Posted 3 years ago

“Great advice, good quality gear, superb service. Highly recommended.”

Helpful Report

Posted 3 years ago

“Great company, good products, speedy delivery. Would recommend.”

Helpful Report

Posted 3 years ago

“As ever, fabulous service and free delivery.”

Helpful Report

Posted 3 years ago

“Sadly the trainers didn’t fit. Arrived well packaged good quality. I got a refund very efficiently and quickly. Will definitely shop there again.”

Helpful Report

Posted 3 years ago

“So quick, great shoes, and they took the VAT off for me as I’m a Channel Island resident. In fact, this happened automatically at checkout. I need a wide shoe and these are pretty hard to come by, but this is my third purchase from R&B and they’ve had my choice in stock each time.”

Helpful Report

Posted 3 years ago

“As an inexperienced runner I found the friendly advice from the R&B staff on socks and water bottle options, what worked for different people, really helpful. What they didn't have in the shop they showed me on their website.”

Helpful Report

Posted 3 years ago

“Marina and everyone @ Run and Become went beyond their duty to provide an awesome and unbeatable service. Will definitely be using these lovely people to buy my Hokas again!”

Helpful Report

Posted 3 years ago

“Great and efficient service.”

Helpful Report

Posted 3 years ago

“Great running shop, had exactly what I needed and I received it promptly.”

Helpful Report

Posted 3 years ago

“Great and timely service. Product was exactly what I wanted”

Helpful Report

Posted 3 years ago

“Good website, good products, price and delivery.Very pleased.”

Helpful Report

Posted 3 years ago

“Great quality trainers delivered quickly and well packaged. Customer service was also excellent.”

Helpful Report

Posted 3 years ago

“Best in store customers service and shoes !!!! Chat conversation was smooth . All round 5 out of 5 !”

Helpful Report

Posted 3 years ago

Run and Become is rated 4.9 based on 3,435 reviews