Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,531 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always super helpful in store, so try to buy from them online too. Quick and easy delivery and returns - thanks”

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Posted 3 years ago

“My second purchase from run and become. I telephoned the shop, ordered my running shoes and they were posted out and delivered within a couple of days. Excellent service”

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Posted 3 years ago

“Great trainers. Loved the Run and Become shop in Cardiff.”

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Posted 3 years ago

“Great range, fair prices, and lovely knowledgeable staff.”

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Posted 3 years ago

“Great price and quick delivery. Excellent service as usual”

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Posted 3 years ago

“Excellent service. Order accurately fulfilled. Arrived quickly.”

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Posted 3 years ago

“I was very happy with the service of Run and become. I used to shop at the Cardiff branch! I had a good working relationship with them. And did some work for them seminars. Excellent service as always! Happy new year to all. Bernie Plain MBE”

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Posted 3 years ago

“Excellent! Speedy delivery, brilliant price and great product”

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Posted 3 years ago

“Ordered a pair of Brooks Adrenaline GTS 22 4E running shoes - I already knew the size that would fit me perfectly - and they arrived promptly on the day after next (since the order was placed after 3 pm) as promised.”

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Posted 3 years ago

“Excellent service once again”

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Posted 3 years ago

“Fantastic service and expertise”

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Posted 3 years ago

“The service was excellent and the staff were very welcoming when we entered the store. The staff were knowledgeable, and gave great 1-1 care and attention and offered me multiple different options of footwear to try before I made a decision.”

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Posted 3 years ago

“Brilliant Company Thanks Eric”

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Posted 3 years ago

“easy to order. super fast delivery. Thanks”

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Posted 3 years ago

“Rapid delivery, no fuss and a fantastic product.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Good choice of sizes especially for larger sized feet. Easy to order, Good communication throughout and fairly prompt delivery”

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Posted 3 years ago

“Love the ethos of the company. Always try and buy from there. Was so sad when the Edinburgh shop closed. Love the Hokas I’ve bought. Was first introduce to Hokas by Run and Become. A bit disappointed the free massage gadget with Hokas didn’t come with delivery”

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Posted 3 years ago

“I was sad to see the Cardiff branch closing down earlier this year. I have been a satisfied customer ever since it opened many years ago. That said I am very happy with my recent online purchase. The NB 860's are a tried and tested trainer for me and hopefully, I will be able to replace them again when the time comes. Many thanks.”

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Posted 3 years ago

“I suddenly needed trainers before going away for a race. I didn't have time to come to the shop so I just ordered the same pair I had before. Run and Become had the shoes for the cheapest price (with my members loyalty discount!) and I could get next day delivery using a courier (as royal mail were on strike). They arrived next day by 9.30am and exactly what I wanted (size/colour/wide etc.).”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,531 reviews