Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, free returns offered. Trainers were just what I ordered and a good price too. I will definitely be using run and Become again”

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Posted 3 years ago

“Service is excellent, v helpful and delivery always fast”

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Posted 3 years ago

“Run and Become are always excellent both in regard to service and value.”

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Posted 3 years ago

“Predictably excellent trainers and predictably great service from Run & Become.”

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Posted 3 years ago

“Wonderful service; always knowledgable and reliable. Great stock too. Always come to R&B for running gear”

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Posted 3 years ago

“Products arrived on time,well packaged.The trainers are I expected”

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Posted 3 years ago

“My go to source for trainers. Great personal service assessing my gait and matching the right trainers. Just bought my fifth pair and have never had any issues with trainer recommendations, which have always been spot on. It’s critical to have the right kit for any activity so I highly recommend the pros at Run and Become to sort you out.”

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Posted 3 years ago

“Easy website, good product and super fast delivery”

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Posted 3 years ago

“My original order was processed and delivered quickly, I then had to exchange it for a bigger size. This was also dealt with quickly and a partial refund was given as the shoe had been reduced during this period. This is very good for customer relations and I will be ordering again from Run and Become. PS Lots of great info on the website which is very useful.”

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Posted 3 years ago

“The staff know what they're talking about and will patiently steer you to the most appropriate shoe for your foot and purpose. It won't always be the pretty one that caught your eye - but it will make your feet happy!”

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Posted 3 years ago

“Lovely help very friendly and professional ended up buying recommended trainers”

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Posted 3 years ago

“As usual R&B dispatch quickly and with notifications. I’ve used them many times and they are faultless. Thoroughly recommend.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent. They found a Run&Become shop holding the make, model and size of the trail shoe I wanted, sent me a link to place an order and despatched the order promptly. It was delivered within a couple of days. What more could I ask for (apart from a discount!)?”

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Posted 3 years ago

“Very knowledgeable and helpful in assessing which shoes would be right for me. They also have a great range of running shoes!”

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Posted 3 years ago

“Love this place. Great service and advice, great range of product. I’ve been coming here for nearly 20 years, and the team at Run & Become always deliver on expectations.”

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Posted 3 years ago

“Great price and quick delivery.”

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Posted 3 years ago

“Excellent customer service dealing with a return. My go to shop for running gear”

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Posted 3 years ago

“I’m really happy with the help and advice provided by Run and Become. My running analysis process was detailed and the appointment booking was easy to setup. The analysis enabled me to find the right trainer to fit my feet and also running style, and Michelle was really helpful in guiding me in the right direction on brands. Great service, thank you!”

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Posted 3 years ago

“Good online ordering process.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,435 reviews