Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,542 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“I'm really pleased with my Brooks Ghost 14 wide fit running shoes. Speedy and well packaged delivery.”

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Posted 3 years ago

“The shop did really well but the shoes are nearly 1cm higher at the heel and causing difficulties that I have never had with Brooks GTS Adrenaline running shoes before. I’m so hoping that they will soften and work out ok.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Phoned the shop to get see if they had a pair of Brooks wide fit trainers I was looking for. Girl who helped me was brilliant and managed to order with her over the phone. Also ordered two sizes and was very easy to send the ones I didn’t need back. Great customer service all round.”

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Posted 3 years ago

“i am delighted with the service and support of this company, it takes so much pressure off tracking down the right footwear”

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Posted 3 years ago

“Even though I was called when the original colour/size I needed was not in stock, which I thought was impressive, it has now been 11 days since the order was dispatched. I did not mind waiting for the new stock to come, but I think 11 days is too long after a notification of dispatch email has been sent. At what point do I report the purchase lost in transit?”

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Posted 3 years ago

“Great spikes and quick service”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“Excellent company I have used for around 15 years !”

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Posted 3 years ago

“I ordered the wrong size. Run and become were very efficient with my refund and they promptly ordered me a new size. Delivery was excellent. Would definitely recommend and will order from them in the future”

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Posted 3 years ago

“Always efficient and helpful”

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Posted 3 years ago

“I love you guys”

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Posted 3 years ago

“Complete choice of shoe size. 16 year old son estatic 4days order to delv Many thanks 😊 😀😀😀”

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Posted 3 years ago

“quick delivery and my son is thrilled with the spikes”

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Posted 3 years ago

“I bought a pair of trainers probably over 10 years ago from the Cardiff store and was completely amazed by the expertise when fitting the perfect trainer. So much so, they lasted such a long time and saw me through a triathalon and many half marathons. After so much time, I was in desperate need in a new pair. I would have travelled two hours to Cardiff for a fitting however the store has sadly closed. However, upon searching on the web found they provided a service online. I emailed asking for advice - gave them the make and model of the trainers I had and asked for a similar pair. I received a lovely email from Marina who advised me on the best trainers similar to the ones I had. Giving me a range to choose from. Bought and worn a few times already. Exceptional service and would highly recommend!”

Run and Become 5 star review on 13th March 2023

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Posted 3 years ago

“Great customer service. I ordered the wrong size and there was no issues. Really lovely product. Would definitely use run and become again”

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Posted 3 years ago

“Great selection to choose from at great prices.”

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Posted 3 years ago

“Excellent service, the online guides are great as is return service but didn’t need to use it this time - shows fit like a dream and ran a half on them with no break in and no blisters. Always buy my running shoes from here as have wide feet (4e fit) and they always have stock!”

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Posted 3 years ago

“Ordering from Run and Become was an excellent experience - I will definitely be back!”

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Posted 3 years ago

“Good choice of shoes, even found a pair in 2e which I need for troublesome bunions.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,542 reviews