Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,528 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your comment said write a review to improve. I don’t think you need to improve it was easy to order and delivery was a couple of days. The only thing I miss ( out of your control) is calling in the shop hopefully soon thanks again for my order and stay safe all”

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Posted 5 years ago

“I found the website very helpful, my new shoes were delivered quickly and they’re perfect.”

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Posted 5 years ago

“Easy, convenient exchanges process. Fast delivery”

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Posted 5 years ago

“Its difficult buying new trainers in the middle of lockdown but R &B's staff couldn't be more helpful or knowledgeable.”

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Posted 5 years ago

“Really helpful service, the online analysis works well.”

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Posted 5 years ago

“Great website and service, and great trainers too. Very helpful to have free returns so that I could try a couple of different styles before buying. Not easy to buy running shoes online so well done for making it as easy as possible!”

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Posted 5 years ago

“We had been searching far and wide for Nike Zoom 400s and came across Run and Become. They responded to our query immediately on shipping to Australia and the spikes were delivered ahead of expectations. I know who I am coming to in the future for spikes that are not readily available in Australia. Thanks!”

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Posted 5 years ago

“Easy to order fast delivery and good trainers”

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Posted 5 years ago

“Delivery as expected. Sadly these were not a good fit - toe box to shallow. I returned and was promptly refunded without any fuss.”

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Posted 5 years ago

“Thanks for your assessment tomorrow to chose a new pair of shoes, and for support during shipping issues with the previous shoes”

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Posted 5 years ago

“I was very pleased with the service when I was buying some running shoes . I had some questions and the response from the customer service team was excellent . The shoes were despatched quickly and I am very happy with them .”

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Posted 5 years ago

“Great experience, quick dispatch and delivery. Would recommend!”

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Posted 5 years ago

“First purchase and I will be back. Very good range and prices are competitive. Above all, excellent customer service. I was really impressed.”

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Posted 5 years ago

“I need a wide trainer, and there was lots of advice on the website and plenty of choice for my specific requirements. Shortly after placing my order I received a call from a member of staff at Run and Become, followed up by an email, to check on my address as I had inadvertently left off the house number. I really appreciated this prompt attention. Trainers received on time, and they are absolutely great (although laces could be longer!)”

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Posted 5 years ago

“This is my favourite running shop.Advice given is always accurate and professional. Highly recommend!”

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Posted 5 years ago

“Very prompt service. Great to be able to buy quality Italian kit such as Sportiva - especially as direct purchase has been made very difficult by Brexit. Please do continue to stock these lines!”

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Posted 5 years ago

“So glad I went with the company they're so great! Easy return as I ordered the wrong size and just fab! Thank you!”

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Posted 5 years ago

“Had in stock a pair of Hoka Arahi trainers which I love. Speedy delivery too.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I ordered a pair of all black Hoka Bondi for my wife the wrong colour was delivered a quick email to Customer Services and they sorted very quickly returned the original package and within days had the correct pair great service”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,528 reviews