Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,528 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new pair of Hoka shoes. They arrived very promptly. Very pleased with shoes and service. Thanks”

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Posted 5 years ago

“Efficient online order and fast delivery. Good price too.”

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Posted 5 years ago

“Excellent service - shoes arrived promptly; 1 pair perfect, the other we ordered wrong size, but returns & refund also excellent.”

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Posted 5 years ago

“My experience was fantastic! The person I spoke to for my online gait analysis was incredibly helpful and seemed to have really taken the time to look at my videos and recommend me the best shoes. Really happy with the shoes I bought! Can't complain about anything.”

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Posted 5 years ago

“The gait analysis was very helpful and I like the trainers I bought a lot”

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Posted 5 years ago

“Very helpful especially considering it was all done online and via WhatsApp! Very much appreciated all the help guidance and recommendations in getting a running shoe best suited for me! Thank you!”

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Posted 5 years ago

“Great trainers, rapid delivery!”

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Posted 5 years ago

“Brilliant price for my new Adidas trainers in sale, free and prompt delivery delivery - what more could I ask for to keep me running for the next few months? Definitely recommend”

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Posted 5 years ago

“I usually go to the Edinburgh store, but due to the lockdown I wasn't able to use their excellent service. Not to worry, website is easy to use and my order was processed very quickly and I was kept up to date with the delivery.”

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Posted 5 years ago

“Couldn’t fault the speed of delivery, will consider using again.”

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Posted 5 years ago

“I sent my gait analysis information and was contacted really quickly. Laura was really helpful and friendly. The advice I was given was really useful and I ordered the recommended shoes plus another pair for contrast. It is great that you offer free returns and everything was very quick and efficient. Thank you”

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Posted 5 years ago

“Excellent service every time.”

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Posted 5 years ago

“Love this store. Great selection of gear, good advice (post pandemic I’ll be back in person) and excellent service. Thank you!”

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Posted 5 years ago

“really helpful . very pleased. thank you”

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Posted 5 years ago

“Another great experience with buying running shoes from "Run and Become" in Victoria, London. Very knowledgeable team on hand ( prior to lockdown) and added benefit of an opportunity to ride the shoes outside of the shop along the side street. I tried quite a few models of new running shoes and could not decide that day which pair of shoes to buy. Then, as the lockdown started, I communicated with the Team via a phone and email and was notified of the date when the running shoes I was interested in became available and made my purchase online. I really appreciate the team's efficiency, knowledge and customer support. Also, online purchase experience is very straightforward. Highly recommend this shop to any runner who want to try out new shoes or get a professional advice.”

Run and Become 5 star review on 18th January 2021

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Posted 5 years ago

“Absolutely blown away by the amazing service from Run and Become. The customer service is second to non. Thank you to Anne, for her help and advice and to the lady who took my order (whose name I didn't catch). We will return time and again. Highly recommended A*****”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Excellent products at a fair price. Service is exemplary. On line purchasing extremely easy and efficient.”

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Posted 5 years ago

“Very comfortable and warmer than normal leggings due to the fleece lining. I might actually have got away with a smaller size but they don't feel like they will fall down and the drawstring waist would take care of that. Nice a long in the leg, too which is always a bonus for me.”

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Posted 5 years ago

“Excellent service, dispatched immediately, kept me informed of parcel journey”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,528 reviews