Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Extremely fast delivery”

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Posted 4 years ago

“Visited the store in Victoria and as ever excellent advice”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Customer Service is great!”

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Posted 4 years ago

“Very good online shopping experience with Run and Become, as always.”

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Posted 4 years ago

“🏃‍♂️ and Become are the best in the 🇬🇧”

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Posted 4 years ago

“Good quick service thank you.”

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Posted 4 years ago

“Bought socks for a Christmas present. Look very good. Not yet given to recipient so no feedback from user. Very prompt service and good website.”

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Posted 4 years ago

“I was very impressed that staff telephoned me when they appeared to have a wrong postcode, before sending my son’s gift out to me. The parcel then arrived quickly and safely. Thankyou.”

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Posted 4 years ago

“Quick efficient service”

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Posted 4 years ago

“I was very impressed with how courteous and helpful the staff in Edinburgh were in sending me images of Asics shoes to help me chose and order in specially a suitable pair from their supplier. They very kindly sent them out promptly to me to try out at home as I couldn't easily collect them myself from their store. I am very happy with my choice and thank them for their excellent service. Jane Appleton”

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Posted 4 years ago

“First rate people and service, both in person and online.”

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Posted 4 years ago

“First time I’d used this company but would definitely do so again. Great website, easy to order and prompt delivery despite it being so close to Christmas. Love my Hoka running shoes as well.”

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Posted 4 years ago

“I can’t fault your service - my lovely new shoes arrived promptly and were on my feet for a road trial within minutes.”

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Posted 4 years ago

“The Assistants in the Cardiff shop were excellent, both in their advice and in their patience. The shoes were not in stock in Cardiff. The arrangements to deliver them by Royal Mail from Edinburgh went smoothly. Many thanks.”

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Posted 4 years ago

“Quick speedy delivery,kept up to date with my order,would use again.”

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Posted 4 years ago

“Fast straightforward service, even close to Christmas.”

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Posted 4 years ago

“Product is fine as had similar before. Was disappointed by Run and Become as the running shoes are a Xmas present for my spouse. I had specifically requested the shoes to be sent in plain packaging with no reference to source for obvious reasons. This request was ignored and now the present is no longer a surprise! Not the best customer service experience. Customers tend to vote with their feet! Shame as all other aspects of purchase was first class.”

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Posted 4 years ago

“Always brilliant customer service, thank you”

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Posted 4 years ago

“Excellent service and advice.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews