Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“So glad I went with the company they're so great! Easy return as I ordered the wrong size and just fab! Thank you!”

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Posted 5 years ago

“Had in stock a pair of Hoka Arahi trainers which I love. Speedy delivery too.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I ordered a pair of all black Hoka Bondi for my wife the wrong colour was delivered a quick email to Customer Services and they sorted very quickly returned the original package and within days had the correct pair great service”

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Posted 5 years ago

“Wow. What a great website, and great selection of shoes with so much info on each one. I needed a high drop and all the shoes have this measurement making my life easy. Despatch and returns really good too. Will be a returning customer from now on.”

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Posted 5 years ago

“I bought 2 pairs of trail shoes from Run and Become, the first set didn't fit so I retuned them and bought another 2 of a different size. Excellent customer service”

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Posted 5 years ago

“Online shopping. Impressed by price, availability, pace of delivery, and easiness to return the shoes (not necessary for me). Much better experience than e.g. Amazon”

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Posted 5 years ago

“Their online gait analysis was brilliant! I have bunions, fallen arches and short achillies tendons, and running-shoe shopping has always been deeply unsatisfactory for me. Their expert talked my through the right shoes for me, which arrived the next day. They are perfect! I can run without blisters and discomfort for the first time in years!”

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Posted 5 years ago

“I ordered running shoes and they came on time with clear instructions on how to return them free if they were not suitable. No need as I am delighted with them. The price was competitive and the service was excellent from Run and Become.”

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Posted 5 years ago

“Having just started running and having slight issues with my knees, I knew I needed to invest in some quality shoes. The online gait analysis was incredibly thorough - I learned a lot about my body and how it moves. The assistant was able to choose the perfect pair of running shoes for my feet and running style and it has impacted my enjoyment of running so very much! Thank you Run & Become”

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Posted 5 years ago

“Fantastic customer service and they always reply quickly and helpfully to emails and queries. I wouldn’t buy running gear anywhere else.”

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Posted 5 years ago

“Run and Become are by far my favourite 'go to' place for gear, advice and information. They are super helpful and just really nice people. The team always respond to questions and emails really quickly and I just feel that I can rely on them totally.”

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Posted 5 years ago

“Excellent, professional and friendly service. I have no hesitation in recommending them.”

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Posted 5 years ago

“excellent service! came back to me the same day to resolve my issue. I couldn’t be happier with their service.”

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Posted 5 years ago

“Good range of sizes in stock on shoes, item delivered promptly. Thank you!”

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Posted 5 years ago

“Just started running and these are amazing, feet feel so supported.”

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Posted 5 years ago

“Great website, managed to get the New Balance trainers in the right size to fit my wide feet when other shops had no stock. + 10% Military discount so a great price.”

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Posted 5 years ago

“Delivered exactly as promised on time.”

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Posted 5 years ago

“Very helpful and speedy service. Lovely shoes!”

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Posted 5 years ago

“I used the online got analysis, which I highly recommend when you can't visit the shop... They were very helpful, took the time to find the right solution for my foot problems and ultimately helped me choose a great pair of shoes (Hoka One one challenger). Thankyou!”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews