Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,458 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy to find a choice of wide trainers. Quick delivery”

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Posted 4 years ago

“Excellent shopping experience. Telephone advice from Yanna extremely helpful. Follow-up in-store experience and specialist advice from Laura was second to none. I would recommend a visit to the store- so much better than internet shopping! Great customer service- thank you!”

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Posted 4 years ago

“A great range of products and loads of useful information on the website. I’m looking forward to visiting in person but until then the website service is second to none.”

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Posted 4 years ago

“Great range of products. Shoes arrived quickly and am very satisfied. Have bought from Run & Become several times and if needed staff have always been knowledgeable and helpful.”

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Posted 4 years ago

“My order was sent quickly and shipping was free with free returns if the shoes didn’t fit. I’m happy to say they did fit and the shoes are wonderful. They fit great and are very comfortable. I’d shop here again.”

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Posted 4 years ago

“I ordered a pair of women’s Asics Gel Kayano 27 and received my order within a few days. I have flat arches and I used to suffer from knee pain after running. These stability shoes have made a world of difference. I’m able to run pain free for the first time in many years. The delivery was super fast and they kept me updated the entire time. I wouldn’t hesitate to order from Run and Become again.”

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Posted 4 years ago

“Excellent products and service. Had my shoes delivered within 3 days to my doorstep free of delivery charges. Size was a bit too tight so I sent them back at no cost with same packaging, only needed to apply the preprinted return label. In the meanwhile, bought same shoes 1/2 size larger which were also delivered free of shipping in a couple of days, got my refund quickly and now I’m a happy runner! First time ever online shoes purchase, will repeat!”

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Posted 4 years ago

“Ordered a pair of Men's Brooks Ghost wide fit, only ones I could find online. Was called back almost immediately to check I was happy with a different colour and to arrange collection / delivery in the most convenient way possible. Great customer service.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Lovely socks, arrived quickly.”

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Posted 4 years ago

“I found the Run and Become website whilst searching for sprint spikes. I had no idea about the range out there and found this great article. https://www.runandbecome.com/running-product-advice/best-running-spikes I did more research using other websites, and bought the sprint spikes I needed from Run and Become because they were the only retailer that had the size I needed and also happened to be the cheapest. The Run Better section on the website is a hive of knowledge, with some great articles, and is now my go to website for all things athletic for my kids.”

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Posted 4 years ago

“Excellent service. Ordered the goods on-line and they arrived exactly when expected. Will happily order again in the future.”

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Posted 4 years ago

“I live in Singapore. My Spikes arrived in 8 days which was relatively a lot faster than I expected, a lot better than EastBay which took a month and especially surprising since we are in a global lockdown. Spikes fit perfectly and came with the proper packaging. Nike Zoom 400 US 9. Simply could not have asked for anything else, brilliant.”

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Posted 4 years ago

“Very please needed runners in a hurry .and they arrived quickly”

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Posted 4 years ago

“Excellent service, quick delivery. Love Run and Become”

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Posted 4 years ago

“Everything went perferct, I ordered and received my watch on time. Thank you !”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Fast delivery, great trainers!”

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Posted 4 years ago

“New trainers arrived very quickly. All straight forward and a prompt service.”

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Posted 4 years ago

“Today was my first run in my new Hoka Bondi 6 shoes,I must say that considering this was my first run that they felt very well cushioned and I really enjoyed wearing them.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,458 reviews